The Strategic Plan Evaluation of X Hospital in 2016-2021

Alif Khoiruddin Azizi

Abstract


PKU Muhammadiyah Yogyakarta Hospital has conducted the strategic plan and evaluated it, but there is inexpediency of work program and the budget sets in its implementation. Therefore, the goal of the strategic plan is not achieved and the unit performance is not maximal. Consequently, this study is aimed to analyze the process of the arrangement to the implementation of the Strategic Plan policy and the influencing factors.

This research uses qualitative method. The primary data collection is conducted in-depth interview to 14 informants, while that of secondary data are obtained by reviewing the documents.

The results show that the process of arranging and evaluating the strategic plan and the work program has not fully involved all the Directors and Managers concerned. Furthermore, the clarity and consistency of the Strategic Plan still lacks of the stage of implementation. The corporate performance-level parameters based on the balanced score card are not also descended to the Key Performance Indicator per directorate. However, the aspect of Human Resource understanding to the Strategic Plan has been fulfilled. Aspects of attitude and commitment both to the Executive Officers, Board of Directors and Managers are also very well. Moreover, SWOT analysis is not conducted because it is just to identify the SWOT strategy, thus it cannot determine in what quadrant the position of PKU Muhammadiyah Yogyakarta is. Besides, the alignment between the strategic plan and the implementation has not been achieved because the evaluation and the achievement assessment of the strategic plan have not been conducted in the middle of the implementation and there are constraints on communication from top management to middle management

 

 

Rumah Sakit PKU Muhammadiyah Yogyakarta telah melakukan perencanaan strategis serta evaluasi terhadap rencana strategis tapi dalam implementasinya terdapat ketidaksesuaian dari  program kerja dan anggaran yang ditetapkan sehingga tujuan rencana strategis tidak tercapai dan kinerja unit tidak maksimal. Penelitian ini bertujuan menganalisis proses penyusunan sampai dengan pelaksanaan kebijakan Rencana Strategis dan faktor faktor yang mempengaruhi.

Penelitian ini menggunakan metode kualitatif. Pengumpulan data primer dilakukan dengan wawancara mendalam kepada 14 informan, data sekunder diperoleh dengan menelaah dokumen.

Hasil penelitian menunjukkan proses penyusunan dan evaluasi rencana strategis dan program kerja belum sepenuhnya melibatkan semua Direksi dan Manajer terkait. Kejelasan dan konsistensi Rencana Strategis masih kurang pada tahap pelaksanaan. parameter kinerja tingkat corporate yang disusun berdasarkan balanced score card belum diturunkan pada Key Performance Indicator perdirektorat. Dari aspek pemahaman SDM terhadap Rencana Strategis sudah tercukupi. Aspek sikap dan komitmen baik pada Badan Pelaksana Harian, Direksi dan Manajer sangat baik. Analisa SWOT tidak dilakukan baru sekedar identifikasi strategi SWOT sehingga tidak dapat menentukan posisi RS PKU Muhammadiyah Yogyakarta dikuadran mana. Keselarasan antara rencana strategis dan implementasi belum tercapai karena tidak dilakukan evaluasi dan penilaian keberhasilan rencana strategis di pertengahan implementasi rencana strategis dan adanya kendala pada komunikasi dari top manajemen kepada manajemen menengah


Keywords


strategic plan, implementation, hospital, work program

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