Lestiyani, T.E.K. and Suranto, S. 2016. Analisis Kinerja Badan Layanan Umum Di Perguruan Tinggi (Studi Kasus di IAIN Sulthan Thaha Saifuddin Jambi Tahun 2010-2012). Journal of Governance and Public Policy. 2, 1 (Oct. 2016). DOI:https://doi.org/10.18196/jgpp.v2i1.2119.