Yogyakarta Tourism Promotion using User-Generated-Content Feature
DOI:
https://doi.org/10.18196/jkm.122042Keywords:
Instagram, Tourism Promotions, User-generated-content, Social Media AnalyticsAbstract
The interactivity feature on social media raises crucial aspects in the era of user generated content, where internet users act as producers and consumers of media content. Tourism as an important sector of the Special Region of Yogyakarta. This study described the dynamics of Instagram account user communication in conducting recommendations on natural tourism spots in Yogyakarta, researchers conducted an analysis based on uploaded content typology, corelated with user generated content, also described the process of data analysis using social media analytics tools obtaining data based on specific keywords or trending topics, such as hashtags usage from Instagram account with tourism photography themed, known as @explorejogja. As resulted, there are recommendation type of engagement, followed by invitation to visits tourism destination, and review-like type of engagement, all derived and formulated from @explorejogja’s followers. Instagram, as a social media based on visual sharing feature, appropriate utilized as a media to promote tourism potential, especially in Yogyakarta, given the tendency of its engagement is organic, to motivate Instagram users to visit tourism potentials, as is conducted @explorejogja for tourism potential located in the Yogyakarta region.
References
Chung, N., Han, H., & Koo, C. (2015). Adoption of travel information in user-generated content on social media: the moderating effect of social presence. Behaviour & Information Technology, 34(9), 902–919.
Dessart, L., Veloutsou, C., & Morgan-Thomas, A. (2015). Consumer engagement in online brand communities: a social media perspective. Journal of Product & Brand Management.
Dinas Pariwisata DIY. (2016). Executive Summary Analisis Daya Saing Produk Wisata Ecotourism - Dinas Pariwisata Daerah Istimewa Yogyakarta. Visitingjogja.Com. https://visitingjogja.com/7677/executive-summary-analisis-daya-saing-produk-wisata-ecotourism/
Dwivedi, M., Yadav, A., & Venkatesh, U. (2011). Use of social media by national tourism organizations: a preliminary analysis. Information Technology & Tourism, 13(2), 93–103.
Fatanti, M. N., & Suyadnya, I. W. (2015). Beyond user gaze: How Instagram creates tourism destination brand? Procedia-Social and Behavioral Sciences, 211, 1089–1095.
Freberg, K., Graham, K., McGaughey, K., & Freberg, L. A. (2011). Who are the social media influencers? A study of public perceptions of personality. Public Relations Review, 37(1), 90–92.
Han, W., McCabe, S., Wang, Y., & Chong, A. Y. L. (2018). Evaluating user-generated content in social media: an effective approach to encourage greater pro-environmental behavior in tourism? Journal of Sustainable Tourism, 26(4), 600–614. https://doi.org/10.1080/09669582.2017.1372442
Herrero, Á., San Martín, H., & Hernández, J. M. (2015). How online search behavior is influenced by user-generated content on review websites and hotel interactive websites. International Journal of Contemporary Hospitality Management.
Hudson, S., Huang, L., Roth, M. S., & Madden, T. J. (2016). The influence of social media interactions on consumer–brand relationships: A three-country study of brand perceptions and marketing behaviors. International Journal of Research in Marketing, 33(1), 27–41.
Krumm, J., Davies, N., & Narayanaswami, C. (2008). User-generated content. In IEEE Pervasive Computing (Vol. 7, Issue 4, pp. 10–11). https://doi.org/10.1109/MPRV.2008.85
Lister, M., Dovey, J., Giddings, S., Grant, I., & Kelly, K. (2009). New media: A critical introduction. Taylor & Francis.
Mayer-Schönberger, V. (2011). Delete: The virtue of forgetting in the digital age. Princeton University Press.
Narangajavana Kaosiri, Y., Callarisa Fiol, L. J., Moliner Tena, M. A., Rodriguez Artola, R. M., & Sanchez Garcia, J. (2019). User-generated content sources in social media: A new approach to explore tourist satisfaction. Journal of Travel Research, 58(2), 253–265.
Nazir, M. (2014). Metode Penelitian Cet. 9. Penerbit Ghalia Indonesia. Bogor.
Nurudin. (2015). Media Sosial Sebagai Katarsis Mahasiswa. Komunikator, 7(2).
Phillips, S. (2007). A brief history of Facebook | Technology | The Guardian. The Guardian. https://www.theguardian.com/technology/2007/jul/25/media.newmedia
Prodjo, W. A. (2016). Yogyakarta, Destinasi “Instagram” yang Makin Populer. Kompas.Com. https://travel.kompas.com/read/2016/09/19/140600127/yogyakarta.destinasi. instagram.yang.makin.populer
Smith, B. G., & Gallicano, T. D. (2015). Terms of engagement: Analyzing public engagement with organizations through social media. Computers in Human Behavior, 53, 82–90.
Sutopo, H. B. (2002). Metodologi Penelitian Kualitatif. Sebelas Maret University Press.
The International Ecotourism Society. (2015). What Is Ecotourism - The International Ecotourism Society. Ecotourism.Org. https://ecotourism.org/what-is-ecotourism/
Ukpabi, D. C., & Karjaluoto, H. (2018). What drives travelers’ adoption of user-generated content? A literature review. Tourism Management Perspectives, 28, 251–273.
Xu, X., & Pratt, S. (2018). Social media influencers as endorsers to promote travel destinations: an application of self-congruence theory to the Chinese Generation Y. Journal of Travel & Tourism Marketing, 35(7), 958–972.
Downloads
Published
Issue
Section
License
Copyright (c) 2020 Komunikator

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Copyright
The Authors submitting a manuscript do so on the understanding that if accepted for publication, copyright of the article shall be assigned to Komunikator as publisher of the journal. Copyright encompasses rights to reproduce and deliver the article in all form and media, including reprints, photographs, microfilms, and any other similar reproductions, as well as translations.
Authors should sign Copyright Transfer Agreement when they have approved the final proofs sent by Komunikator prior the publication. Komunikator strive to ensure that no errors occur in the articles that have been published, both data errors and statements in the article.
Komunikator keep the rights to articles that have been published. Authors are allowed to use their works for any purposes deemed necessary without written permission from Komunikator with an acknowledgement of initial publication in this journal.
License
All articles published in Komunikator are licensed under a Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA) license. You are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- ShareAlike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.