Transformasi Birokrasi di Indonesia Pasca Pandemi
DOI:
https://doi.org/10.18196/jpk.v4i2.18275Keywords:
Transformasi, Birokrasi, Pandemic, Agile Governance, Pelayanan Publik.Abstract
Abstrak: Birokrasi menjadi suatu isu utama dalam pemerintahan di Indonesia. Birokrasi yang cepat, efisien dan mudah dalam proses pelayanan menjadi suatu hal yang harus dicapai oleh pemerintahan. Indonesia khususnya ketika pandemi Covid-19 terjadi sudah memiliki perubahan dalam birokrasi, birokrasi harus dan dapat mampu untuk mempermudah masyarakat dalam akses pelayanan publik. kemudahan masyarakat dan kecepatan masyarakat dalam mengurus dokumen di institusi pemerintahan menjadi tolak ukur birokrasi yang berjalan sudah efisien dan efektif. Pandemi menjadi titik pendongkrak sekaligus momentum yang tepat untuk melakukan perubahan dalam birokrasi di tubuh pemerintahan. Penelitian ini bertujuan untuk melihat bagaimana transformasi birokrasi dilakukan pasca pandemic dan bagaimana dampak dari hal tersebut untuk pelayanan kepada masyarakat. Penelitian ini akan bersifat studi kepustakaan dengan membandingkan teori dengan fakta yang terjadi dilapangan dan melalui studi kasus. Data akan dikumpulkan melalui tinjauan literatur dan dokumentasi. Hasil penelitian ini menunjukkan bagaimana teori agile governance berpengaruh terhadap proses transformasi birokrasi yang terjadi. Serta untuk melihat bagaimana transformasi birokrasi hadir di Indonesia dan seperti apa bentuknya secara nyata.
Abstract: Bureaucracy has been a main focus issue in Indonesian governance; bureaucracy characteristics should be fast, efficient, and easy on service process to the public. Indonesia, especially during COVID-19, has already transformed in bureaucracy. Bureaucracy should simplify all society's needs in access to public services. The easiness for the people and the ability to proceed with documents quickly in governance institutions are the benchmarks for the value of bureaucracy to define whether they are efficient and effective. The pandemic is the starting point and the right momentum to make a government transformation in bureaucracy. The research intends to see how the bureaucratic transformation was done post-pandemic and how it influenced public services. This research is a literature study to compare the theory and the facts with a case study. The data was collected through a literature review and documentation. The result showed how the theory of agile governance affected the bureaucratic transformation process; also, to see how the bureaucracy transformation in Indonesia and to see what it looks like.
References
Amrulloh, M. C., Nuriawati, F. P., Saputra, Y. E., Sari, N., Pangarso, D. D., Afifudin, M., Faizi, F. N., Haikal, A., Rendy, M., Julian, E., Febrianita, R., Surabaya, K., Cantian, K. P., & Governance, A. (2022). Peran Agile Governance Dalam Optimalisasi Potensi Wisata Berkelanjutan Di Kelurahan Nyamplungan. Community Development Journal: Jurnal Pengabdian Masyarakat, 3(2), 1118–1122. https://doi.org/10.31004/cdj.v3i2.5404.
Arifah, U. (2020). Transformasi Birokrasi Melalui E-Government. Cakrawala: Jurnal Manajemen Pendidikan Islam dan Studi Sosial, 4(2). 30–41. https://doi.org/10.33507/cakrawala.v4i2.245.
Esti Andriyani. (2021). Penerapan Agile Governance Dalam Aplikasi Layanan 79 Kependudukan Berbasis Online Sipon Keduten Di Masa Pandemi Covid-19 (Studi Kasus Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Klaten). 1996, 6.
Firdaus, I. T., Tursina M,. D & Roziqin A. (2021). Transformasi Birokrasi Digital di Masa Pandemi Covid-19 Untuk mewujudkan Digitalisasi Pemerintahan Indonesia. Kybernan: Jurnal Studi Kepemerintahan, 4(2), 226–239. https://doi.org/10.35326/kybernan.v4i2.1244.
Halim, F. R., Astuti, F., & Umam, K. (2021). Implementasi Prinsip Agile Governance Melalui Aplikasi PIKOBAR di Provinsi Jawa Barat. Kolaborasi: Jurnal Administrasi Publik, 7(1), 48–67. https://doi.org/10.26618/kjap.v7i1.4913.
Kencana Inu. (2003). Birokrasi Pemerintahan Indonesia. Bandung. Mandar Maju.
Kotabogor.go.id. Disdukcapil Kota Bogor Sediakan Layanan Drivethru.Diakses 26 Maret 2023 diakses dari https://kotabogor.go.id/index.php/show_post/detail/101248/disdukcapil-kota-bogor-sediakan-layanan-drive-thru.
Lumbanraja, A.D. (2020). Urgernsi Transformasi Pelayanan Publik melalui E-Government Pada New Normal dan Reformasi Regulasi Birokrasi. Administrative Law and Governance Journal, 3(2), 220–231. https://doi.org/10.14710/alj.v3i2.220-231.
Luna, A. J. H. d. O., Marinho, M. L. M., & de Moura, H. P. (2020). Agile governance theory: operationalization. Innovations in Systems and Software Engineering, 16(1), 3–44. https://doi.org/10.1007/s11334-019-00345-3.
Luna, A. J. H. de O. (2015). Agile Governance Theory. 601. https://repositorio.ufpe.br/handle/123456789/15494.
Luna, A. J. H. de O., Kruchten, P., & de Moura, H. P. (2015). Agile Governance Theory: conceptual development. 1–22. http://arxiv.org/abs/1505.06701.
Nursalim. (2021). Strategi Penguatan Kapasitas Birokrasi Pemerintah Daerah Pasca Pandemi Covid-19. Mimbar Administrasi FISIP UNTAG Semarang, 18(2). http://dx.doi.org/10.56444/mia.v18i2.2529
Osborne. D. (2000). Memangkas Birokrasi. Jakarta. PPM.
Rahadian, A.H. (2019). Revitalisasi Birokrasi Melalui Transformasi Birokrasi Menuju E-Governance Pada Era Revolusi Industri. Prosiding Seminar STIAMI, 6(1), 85–94.
Sibadra.kotabogor.go.id. Sibadra. Diakses 23 Mei 2023 dari https://sibadra.kotabogor.go.id/report.
Downloads
Published
How to Cite
Issue
Section
License
License
Jurnal Pemerintahan dan Kebijakan (JPK) is licensed under an Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) license. You are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, even commercially. This license is acceptable for Free Cultural Works.
The licensor cannot revoke these freedoms as long as you follow the license terms.
- Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- ShareAlike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Copyright
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under an Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
