Too many Stages, Too Little Time: Bureaucratization and Potential Impasse in the Social Safety Net Program in Indonesia

Khaerul Umam Noer, Ni Loh Gusti Madewanti


Since its first announcement in March 2020, the number of positive confirmed patients as well as patients under surveillance has increased exponentially. Recognizing the impact of Covid-19 on the poor, the government reallocated expenditure budget by increasing the amount of aid to the community. This paper focuses on social safety net policies, mainly in two programs: the Hope Family Program and the Sembako Program. Both of these aids are actually not any new programs, as they have been around since 2017, but the Covid-19 pandemic is adding to the economic burden of the household so that both of these aids are then increased in amount. Specifically, this paper focuses on two things. First, how the social safety net policy must be implemented according to the rules. Second, mapping the potential impasse that arises from the complexity of the policy itself. It is undeniable that the problem of bureaucratization always comes up more in every policy, with no exception for this social aid policy. By mapping out potential obstacles, this paper can provide a number of key solutions for resolving obstacles in the field.


Covid-19; social safety net; social aid; poor family; woman as head of the family

Full Text:



Alexandri, MB. (2020). Policy Evaluation of the Hope Family Program in Cakung District, East Jakarta. Moderat: Jurnal Ilmiah Ilmu Pemerintahan, 6(2), 34-44

Aminuddin, F., & Syir'ah, AT. (2016). Increased Education Participation Through the Hope Family Program. Islamic Review: Jurnal Riset dan Kajian Keislaman, 5(2), 217-241

Aminuddin, N., & Sari, IAP. (2015). Decision Support Support System for Hope Family Program Beneficiaries in the Bangun Rejo Village by Using Analytical Hiercy Process Process. Jurnal Technology Acceptance Model, 15, 76-89

Anofrizen. (2017). Hope Family Program Community Complaints Information System in Pekanbaru. Jurnal Ilmiah Rekayasa dan Manajemen Sistem Informasi. 3(1), 1-13

Astuti, T. (2020). How to Get PKH Assistance for Poor Families. Kompas..

Ayuningtyas, D., & Rahaju, T. (2018). Hope Family Program Evaluation in Ngepung Village, Lengkong, Nganjuk Regency. Publika, 6(6), 21-28

Basu, S. (2017). Income Volatility: A Preventable Public Health Threat. American Journal of Public Health, 107(12), 1898-1899

Brinch, CN., Hernæs, E., & Jia, Z. (2016). Salience and Social Security Benefits. Journal of Labor Economics, 35 (1), 265-297

Dehani, M., Hernawan, D., & Purnamasari, I. (2018). Hope Family Program Evaluation in the South Bogor District, Bogor City. Jurnal Governansi, 4(1), 41-52

Djalante, R., Lassa, J., Setiamarga, D ... Warsilah, H. (2020). Review and analysis of current responses to COVID-19 in Indonesia: Period from January to March 2020. Progress in Disaster Science, (6)

Grijns, M., Horii, H., Irianto, S., & Saptandari, P., (2019). Marrying Young in Indonesia: Voices, Laws, and Practices. ISEAS

Hardy, BL. (2016). Income Instability and the Response of the Safety Net. Contemporary Economic Policy, 35 (2), 312-330

Hardy, BL., Smeeding, T., & Ziliak, JP. (2018). The Changing Safety Net for Low-Income Parents and Their Children: Structural or Cyclical Changes in Income Support Policy?, Demography, 55 (1), 189-221

Hill, HD., Romich, J., Mattingly, MJ., Shamsuddin, S. & Wething, H. (2017). An Introduction to Household Economic Instability and Social Policy. Social Service Review, 91(3), 371-389

Idhom, A.M. (2020). Corona Indonesia Update April 30, 2020 & Latest World Covid-19 Data. Tirto.

Irenes, MM., & Setiamandani, ED. (2019). Public Service in Making a Child Identity Card (MCH). JISIP: Jurnal Ilmu Sosial dan Ilmu Politik, 8(4)

Law of the Republic of Indonesia Number 40/2004 on the National Social Security System

Law of the Republic of Indonesia Number 52/2009 on Population Growth and Family Development

Lee, KW, & Hwang, M. (2016). Conditional cash transfer against child labor: Indonesia Harapan Family Program. Asia Pacific Education Review, 17, 391-401

Marnah, Husaini, & Ilmi, B. (2016). Analysis of community behavior in the utilization of health services participants of the Hope Family Program in Paminggir District. Jurnal Berkala Kesehatan, 1(2), 45-53

Ministry of Health. (2020). Regulation Number 9/2020 on General Guidelines to Large Scale Social Restriction

Ministry for Human and Cultural Development. (2020). General Guidelines of the Basic Food Program. Controlling Team for the Implementation of Non-Cash Social Assistance Distribution, Coordinating Ministry for Human and Cultural Development of the Republic of Indonesia

Ministry of Finance. (2016). Regulation Number 228/PMK.05/2016 on Social Aid Expenditures at the State Ministries / Institutions

Ministry of Social Affairs. (2017). Regulation Number 10/2017 on the Hopeful Family Program

____________. (2019a). Regulation Number 5/2019 on Integrated Social Welfare Data Management

____________. (2019b). Regulation Number 11/2019 on the Amendment to Regulation of the Ministry of Social Affairs Number 5/2019 on Integrated Social Welfare Data Management

The Ministry of Villages, Disadvantaged Regions and Transmigration. (2019). Regulation Number 11/2019 on Priority Use of Village Funds

___________. (2020). Regulation Number 6/2020 on Reallocation of Priority Use of Village Funds

Miranda, Sunyata, L., & Arifin. (2019). Hope Family Program Evaluation in Tanjung Hilir Sub-District, East Pontianak. Publika: Jurnal Administrasi Negara, 8(4),76-88

Mutchler, JE., Li, Y. & Xu, P. (2018). How strong is the Social Security safety net? Using the Elder Index to assess gaps in economic security. Journal of Aging and Social Policy, 31 (2), 123-137

Nainggolan, T., & Susantyo, B. (2018). Efforts to Accelerate Poverty Reduction through the Hope Family Program: Study in Four Regions in Indonesia. Sosio Konsepsia, 7(1), 31-46

Nazara, S. & Rahayu, SK. (2013). Hope Family Program: Indonesian Conditional Cash Transfer Program, Policy Research Brief 42. International Policy Center for Inclusive Growth.

Noer, KU. (2020). Collateral damage: The Covid-19, The Lockdown, and The Dilemma of Working Mother. Jurnal Sosial Politik, 24 (1) - upcoming

Nurtjahyo, LI. (2014). Legal identity as a bridge for accessing government aid and legal security case (study in RT 01 RW 10 Kotabatu Village Bogor West Java). University of Indonesia

Putri, FD, & Noer, KU. (2020). Surviving on a mountain of rubbish: the state and access to health social security for female waste collectors. Ethnosia (upcoming)

President of the Republic of Indonesia. (2012). Government Regulation Number 101/2012 concerning Recipients of Health Insurance Contribution Aid

___________. (2017). Presidential Decree of the Republic of Indonesia 63/2017 on Distribution of Non-Cash Social Aid

___________. (2020). Presidential Instruction Number 4/2020 on Refocusing of Activities, Budget Reallocation, and Procurement of Goods and Services in the framework of Accelerating the Covid-19 Handling

Rahmawati, E. & Kisworo, K. (2017). The Role of Companion in Empowering the Poor through the Hope Family Program. Journal of Non Formal Education and Community Empowerment, 1(2),43-53

Razali, MT., & Putri, MD. (2020). Evaluation of the Implementation of the Hope Family Program in Poverty Alleviation in Sungai Asam Village, Belat District, Karimun Regency. Kemunting, 1(1), 16-27

Restianti, A. (2017). Evaluation of Health and Education Services for the Hope Family Program. Journal of Community Empowerment, 1(2), 53-66

Sasmito, C., & Nawangsari, ER. 2019. Implementation of the Hope Family Program in Efforts to Eradicate Poverty in Batu City. Journal of Public Sector Innovation, 3(2), 72-87

Schmidt, L., Shore-Sheppard, L., & Watson, T. (2016). The Effect of Safety-Net Programs on Food Insecurity. Journal on Human Resources, 51, 589-614

Suharto, E. (2015). The role of social protection in overcoming poverty in Indonesia: a case study of the Hope Family Program. Sosiohumaniora, 17 (1), 22-28

Suleman, SA., & Resnawaty, R. (2017). Hope Family Program: Between Social Protection and Poverty Alleviation. Proceedings of Research and Community Service, 4(1),

Sugianto, D. (2020). Want to 'Holiday' Pay Credit Installments? Read Here the Terms. Seconds of Finance. conditions

Suryana, A., Sugiana, D. & Trulline, P. (2016). The Influence of Attributes of the Change of Agents of the Hope Family ProgramCompliance to Changes in Very Poor Household Attitudes participants of the Hope Family Program in Bandung Regency. Jurnal Manajemen Komunikasi, 1(1), 31-39

Victoria, A.O. (2020) Corona Pandona Social Assistance Channels Distributed Starting April. Katadata.

Wulandari, Y., Muchsin, S., & Khoiron. (2020). Evaluation of Social Welfare Policy (Study Program of Hope Family Program in Merjosari Village, Malang). Respon Publik, 14(1), 18-30


Article Metrics

Abstract view : 180 times
PDF - 42 times


  • There are currently no refbacks.

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Postgraduate Building, Jusuf Kalla School of Government,

Universitas Muhammadiyah Yogyakarta
Jln. Lingkar Selatan, Tamantirto, Kasihan, Bantul Yogyakarta
Telp: ( 0274) 387656 ext 336
Phone: 62274287656
Fax: 62274387646

Jurnal Studi Pemerintahan is licenced under a Creative Common Attribution 4.0 International Licence