LAKSANA, R. D.; SHAFERI, I.; NAZNII, H. The Effect of Operational Risks for Digital Banking Services at Banks. Jurnal Manajemen Bisnis, [S. l.], v. 14, n. 2, p. 451–468, 2023. DOI: 10.18196/mb.v14i2.19302. Disponível em: https://journal.umy.ac.id/index.php/mb/article/view/19302. Acesso em: 3 may. 2025.