RIMBASARI, A.; WIJAYA, N. H. S. Examining the Relevance of T-CRM and H-CRM for the Bank-Customer Partnership Quality and Willingness to Invest More. Jurnal Manajemen Bisnis, [S. l.], v. 11, n. 2, p. 214–223, 2020. DOI: 10.18196/mb.11299. Disponível em: https://journal.umy.ac.id/index.php/mb/article/view/8853. Acesso em: 6 may. 2025.