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Vol 6, No 1 (2017): April Kualitas Pelayanan Kepuasan Pasien Rumah Sakit: Kasus Pada Pasien Rawat Jalan Abstract  PDF
Solichah Supartiningsih
 
Vol 8, No 1 (2019): April Patient Information System and Doctor Competence in Increasing Satisfaction and Loyalty to Primary Level Health Service Abstract  PDF
Nur Choirul Afif, Lusi Suwandari
 
Vol 8, No 3 (2019): December Patient Satisfaction Reviewed from Dimension Reliability in Community Health Center Abstract  PDF
Herbert Wau, Dewinta Isabora Gustrianingsih Purba
 
Vol 7, No 3 (2018): December Effectiveness of Patient Centered Care to Reduce Anxiety Level and Improve Satisfaction in Patients Undergoing Cataract Surgery Abstract  PDF
Mochammad Sjarifudhin, Elsye Maria Rosa
 
Vol 7, No 2 (2018): August The Analysis of Inpatients Satisfaction on Service Quality At Yogyakarta Respira Hospital Abstract  PDF
Dahyanto Dahyanto, Fitri Arofiati
 
Vol 8, No 2 (2019): August Strategy Management Using SWOT Analysis on Patient Satisfaction Rate in Dr. Sardjito Central General Hospital Abstract  PDF
Rochana Ruliyandari
 
Vol 8, No 2 (2019): August Satisfaction of Hypertension Patients Reviewed from Dimension Assurance at Community Health Center Abstract  PDF
Nerissa Nasriza, Herbert Wau
 
Vol 8, No 2 (2019): August The Analysis of Quality of Health Services Effect against Patient Satisfaction Patients at Royal Prima Medan Hospital Abstract  PDF
Delpini Simanjorang, Riyani Susan Bt Hasan, Mangatas Silaen, Ermi Girsang
 
Vol 9, No 3 (2020): December The Effect of Handling Complaint and Hospital Service Quality on Patient Satisfaction and Loyalty Abstract  PDF
Siti Fatonah, Heny Palupi
 
Vol 5, No 1 (2016): January EVALUASI PELAKSANAAN SASARAN KESELAMATAN PASIEN SESUAI AKREDITASI RUMAH SAKIT VERSI 2012 DI RUMAH SAKIT KHUSUS IBU DAN ANAK PKU MUHAMMADIYAH KOTAGEDE YOGYAKARTA Abstract  PDF
Totok Sundoro, Elsye Maria Rosa, Irma Risdiana
 
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