Environmental Scanning and Prioritization of Issues in Marine Tourism Development in Ternate City, Indonesia

Authors

  • Alma'arif Alma'arif Department of Local Government Administration, Institut Pemerintahan Dalam Negeri, Jatinangor, Sumedang, Indonesia
  • Abdul Fatah Satyapraja Department of Local Government Administration, Institut Pemerintahan Dalam Negeri, Jatinangor, Sumedang, Indonesia
  • Sarmila Md Sum Faculty of Social Sciences and Humanities, Universiti Kebangsaan Malaysia, Bangi, Selangor, Malaysia

DOI:

https://doi.org/10.18196/jgpp.v12i2.22166

Keywords:

Analytical hierarchy process, Environmental scanning, Strategic issues, Decision making

Abstract

The management of Hol Sulamadaha Bay in Ternate City remains suboptimal, as reflected in the declining number of tourists visits due to the lack of prioritization in development efforts. This study aims to analyze the strategic environment and identify key strategic priorities for the development of marine tourism in Ternate. Grounded in Wheelen and Hunger's strategic management theory—specifically strategic environmental analysis and employing the Analytical Hierarchy Process (AHP), the research adopts a post-positivist paradigm. Data collection combined qualitative methods, including interviews and documentation, with quantitative analysis through expert-validated questionnaires. Key informants included government officials, private sector representatives, local communities, tourists, and residents from remote areas. The findings reveal four pressing strategic issues: (1) limited involvement of the Tourism Awareness Group (TAG), (2) low levels of tourism literacy, (3) inadequate access, facilities, and infrastructure, and (4) limited community participation in tourism development. Moreover, the study emphasizes the role of mutual trust between government and local communities as a critical factor for encouraging inclusive participation, from policy planning through to implementation and evaluation. The novelty of this study lies in its integration of strategic environmental analysis and AHP to assess marine tourism development while foregrounding the socio-cultural dynamics particularly trust, belief systems, and local values that influence community engagement. This holistic approach offers a new perspective for developing inclusive, culturally grounded strategies to revitalize marine tourism in small island regions like Ternate.

References

Achmad, F., Prambudia, Y., & Rumanti, A. A. (2023). Improving Tourism Industry Performance through Support System Facilities and Stakeholders: The Role of Environmental Dynamism. Sustainability (Switzerland), 15(5). https://doi.org/10.3390/su15054103

Akyuwen, R. J., Salmon, H., Latupono, B., Hamid Labetubun, M. A., & Angga, L. O. (2021). Management of Maritime Tourism of the Kei Indigenous Peoples of Southeast Maluku Regency as an Economic Driver Based on Environmental Sustainability. International Journal of Sustainable Development and Planning, 16(8), 1591–1599. https://doi.org/10.18280/ijsdp.160820

Ali, M., Ekawati, S. A., Taskirawati, I., Nur, D. S. A., Irfan, M., Nasaruddin, Inayah, A. N., Zaira, M. R., & Hasnah, D. H. (2024). Sustainable Coastal Tourism: A Comprehensive Development Strategies (Tanjung Bira and Lemo-lemo Tourism Area as a Case Study). International Journal of Sustainable Development and Planning, 19(7), 2489–2499. https://doi.org/10.18280/ijsdp.190706

Anismar, Mardhiah, A., Lubis, L., & Ibrahim, Y. (2023). Implementation of Hospitality Management in the Program Islamic Tourism in South Aceh. Revista de Gestao Social e Ambiental, 17(6), 1–19. https://doi.org/10.24857/rgsa.v17n6-007

Ansell, C. (2020). Understanding inclusion in collaborative governance: a mixed methods approach. Policy and Society, 39(4), 570–591. https://doi.org/10.1080/14494035.2020.1785726

Atmojo, M. E., & Fridayani, H. D. (2021). An Assessment of Covid-19 Pandemic Impact on Indonesian Tourism Sector. Journal of Governance and Public Policy, 8(1), 1–9. https://doi.org/10.18196/jgpp.811338

Bhandari, A. (2024). The essential of resources and capabilities to develop a sustainable entrepreneurial strategy in VUCA world. In Strategies and Frameworks for Relearning in Organizations (pp. 309–331). IGI Global. https://doi.org/10.4018/979-8-3693-6312-6.ch011

Borrego-Balsalobre, F. J., Morales-Baños, V., Zurita-Ortega, F., & Díaz-Suárez, A. (2024). Website Quality of Entities Managing Nautical-Sports Facilities as a Leisure and Active Tourism Alternative. Journal of Tourism and Services, 15(28), 210–234. https://doi.org/10.29036/jots.v15i28.670

Cardoso, L., Lopes, E., Almeida, G. G. F. de, Lima Santos, L., Sousa, B., Simões, J., & Perna, F. (2023). Features of Nautical Tourism in Portugal—Projected Destination Image with a Sustainability Marketing Approach. Sustainability (Switzerland), 15(11). https://doi.org/10.3390/su15118805

Carlisle, S., Ivanov, S., & Dijkmans, C. (2023). The digital skills divide: evidence from the European tourism industry. Journal of Tourism Futures, 9(2), 240–266. https://doi.org/10.1108/JTF-07-2020-0114

Cisneros-Montemayor, A. M., Townsel, A., Gonzales, C. M., Haas, A. R., Navarro-Holm, E. E., Salorio-Zuñiga, T., & Johnson, A. F. (2020). Nature-based marine tourism in the Gulf of California and Baja California Peninsula: Economic benefits and key species. Natural Resources Forum, 44(2), 111–128. https://doi.org/https://doi.org/10.1111/1477-8947.12193

Creswell, J. W., & Creswell, J. D. (2023). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (6th ed.). SAGE Publications Inc.

DuCoin, C., & Kuo, P. C. (2024). Creating an integrated strategic plan. Surgery (United States), 175(4), 1240–1243. https://doi.org/10.1016/j.surg.2023.11.006

Ebrahimi, S., & Khalifah, Z. (2014). Community supporting attitude toward community-based tourism development; non-participants perspective. Asian Social Science, 10(17), 29–35. https://doi.org/10.5539/ass.v10n17p29

Fahmy, R., Bachtiar, N., & Rahman, H. (2024). The role of linking engagement of informal leaders to ecological impact in sustainable tourism development: introducing group efficacy as a mediating variable. Cogent Social Sciences, 10(1). https://doi.org/10.1080/23311886.2024.2330730

Fatehi, K. (2012). The impact of culture on business strategy. Quality - Access to Success, 13(SUPPL.4), 57–64.

Gössling, S., Scott, D., Hall, C. M., Ceron, J.-P., & Dubois, G. (2012). Consumer behaviour and demand response of tourists to climate change. Annals of Tourism Research, 39(1), 36–58. https://doi.org/https://doi.org/10.1016/j.annals.2011.11.002

Hakim, A. R., Zaenuri, M., & Fridayani, H. D. (2019). Collaborative Governance In Managing Educative Tourism Of Jogja Exotarium In Sleman Regency 2019. Journal of Governance and Public Policy, 6(2). https://doi.org/10.18196/jgpp.62115

Hall, C. M., Timothy, D. J., & Duval, D. T. (2003). Safety and Security in Tourism: Relationships, Management, and Marketing (C. M. Hall, D. J. Timothy, & D. T. Duval, Eds.; 1st ed.). Routledge. https://doi.org/https://doi.org/10.4324/9780203049464

Hamzah, A., Arifin, A., Abdullah, S., Mohd Salim, M. N. H., & Junaid, I. (2024). EMPOWERMENT OF COASTAL COMMUNITIES THROUGH MARINE TOURISM: A FUNCTIONAL APPROACH. Planning Malaysia, 22(6), 329–343. https://doi.org/10.21837/pm.v22i34.1633

Head of Local Development Agency. (2023). Interview.

Head of Local Tourism Agency. (2023). Interview.

Head of Sub-Section of Tourism Destination. (2023). Interview.

Iqbal, Z., & Ahmed, S. (2022). Antecedents and consequences of community-based tourism in border district of Jammu and Kashmir. International Journal of Tourism Cities, 8(3), 569–587. https://doi.org/10.1108/IJTC-05-2020-0108

Iranita, I., Pratiwi, M. A., Kusasi, F., & Harun, M. Bin. (2024). The Role of Social Media, Tourism Facilities, and Blue Economy in Promoting Sustainable Marine Tourism: A Case Study of Benan Island Village. BIO Web of Conferences, 134. https://doi.org/10.1051/bioconf/202413403005

Irawan, A., Suwondo, S., Kusumastuti, E. D., & Setiawan. (2024). Quantifying tourist contributions: Assessing the impact of domestic and foreign visitors on Bandung’s hotel tax income growth. E3S Web of Conferences, 479. https://doi.org/10.1051/e3sconf/202447907003

Islam, M. M., Akter, L., Pervez, A. K. M. K., Nabi, M. N., Uddin, M. M., & Arifin, Z. (2020). Application of combined swot and ahp for strategy development: Evidence from pottery industry of bangladesh. Asian Journal of Agriculture and Rural Development, 10(1), 81–94. https://doi.org/10.18488/journal.1005/2020.10.1/1005.1.81.94

Khokhar, M., Ejaz, F., & Raza, A. (2024). Potential barriers and drivers in the growth of blue economy: Perspectives of nautical tourism. Journal of Infrastructure, Policy and Development, 8(9), 3173.

Kornelius, H., Bernarto, I., Widjaja, A. W., & Purwanto, A. (2020). Competitive strategic maneuverability: The missing link between strategic planning and firm’s performance. International Journal of Advanced Science and Technology, 29(3), 7413–7422.

Lindstrom, K. N., & Larson, M. (2016). Community-based tourism in practice: Evidence from three coastal communities in Bohuslan, Sweden. Bulletin of Geography. Socio-Economic Series, 33(33), 71–78. https://doi.org/10.1515/bog-2016-0025

Local Tourism Agency. (2023). Performance Accountability Report.

Luković, T. (2007). Nautical tourism - Definition and classification. Ekonomski Pregled, 58(11), 689–708.

Mahadiansar, M., Wijaya, A. F., & Wanto, A. H. (2021). Stakeholder Analysis in Tourism Development Bintan Regency During the Pandemic COVID-19. Journal of Governance and Public Policy, 8(3), PROGRESS. https://doi.org/10.18196/jgpp.v8i3.11758

Mamengko, R. P., & Kuntari, E. D. (2021). Pengelolaan Pariwisata Bahari berbasis Community-Based Tourism dalam Peningkatan Ekonomi Masyarakat Pesisir. Media Wisata, 18(1), 1–20. https://doi.org/10.36276/mws.v18i1.72

Marton, A. (2013). Purposive selection and evaluation criteria for qualitative research. Thirty Fourth International Conference on Information Systems, August, 1–43.

Mashingaidze, M., Phiri, M. A., & Chinakidzwa, M. (2021). Macro-environmental scanning practices of small and medium manufacturing enterprises: Evidence from emerging markets. Journal of Governance and Regulation, 10(4 Special issue), 282–292. https://doi.org/10.22495/JGRV10I4SIART8

Mokhtar, S. (2021). A framework for sustainable environmental analysis. In A. D.A., L. S.N.H.M., S. S.H., A. Y.A., S. S.I., C. T.C., M. M., A. A.M., & S. I. (Eds.), IOP Conference Series: Earth and Environmental Science (Vol. 685, Issue 1). IOP Publishing Ltd. https://doi.org/10.1088/1755-1315/685/1/012005

Neuts, B. (2020). Tourism and urban economic growth: A panel analysis of German cities. Tourism Economics, 26(3), 519–527. https://doi.org/10.1177/1354816619833553

Newing, A., Clarke, G., & Clarke, M. (2013). Visitor expenditure estimation for grocery store location planning: a case study of Cornwall. International Review of Retail, Distribution and Consumer Research, 23(3), 221–244. https://doi.org/10.1080/09593969.2012.759612

Noor, M. F., Keliwar, S., Nala, I. W. L., & Sukmana, E. (2022). Pemetaan Pasar Pariwisata Kabupaten Kutai Kartanegara (1st ed.). Litarasi Nusantara Abadi.

Paiano, A. P., Valente, L., Ndou, V., & Del Vecchio, P. (2017). Social Media Tools and (E)Destination: An Italian Case Study. In K. V., U. A., & S. A. (Eds.), Springer Proceedings in Business and Economics (pp. 251–272). Springer Science and Business Media B.V. https://doi.org/10.1007/978-3-319-47732-9_18

Purwaningsih, R., Agusti, F., Nugroho Widyo Pranomo, S., Susanty, A., & Purwanggono, B. (2020). Assessment sustainable tourism: A literature review composite indicator. E3S Web of Conferences, 202. https://doi.org/10.1051/e3sconf/202020203001

Ramesh, S., & Muralidhar, S. (2019). Impact of Five A’s of Tourism on Tourist Loyalty in Tamil Nadu Tourism with reference to Coimbatore City. Journal of Xi’an University of Architecture and Technology, 11(12), 1048–1055.

Rathore, A. K., Joshi, U. C., & Ilavarasan, P. V. (2017). Social Media Usage for Tourism: A Case of Rajasthan Tourism. In S. Y., A. V., A.-10 Jaypee Business School (JBS) Sector-62, Noida, D. D., S. Y., B. D., T. Y., T. J.M., A. N., & A.-10 Jaypee Business School (JBS) Sector-62, Noida (Eds.), Procedia Computer Science (Vol. 122, pp. 751–758). Elsevier B.V. https://doi.org/10.1016/j.procs.2017.11.433

Rizaldi, A. S., Rumanti, A. A., & Andrawina, L. (2024). Sustainable Tourism Industry in Indonesia through Mapping Natural Tourism Potential: Taxonomy Approach. Sustainability (Switzerland), 16(10). https://doi.org/10.3390/su16104201

Roberts, S. (2011). An exploratory analysis of factors mediating community participation outcomes in tourism. Community Development, 42(3), 377–391. https://doi.org/10.1080/15575330.2010.519041

Roberts, S. (2013). An exploratory analysis of factors mediating community participation outcomes in tourism. In Tourism, Planning, and Community Development (pp. 35–49). Taylor and Francis. https://doi.org/10.4324/99780203720295

Runtunuwu, P. C. H., Jabid, A. W., & Soamole, B. (2023). Kajian Pengembangan Sektor Pariwisata di Maluku Utara Menuju Perekonomian Mapan. Sebatik, 27(1), 172–182. https://doi.org/10.46984/sebatik.v27i1.2205

Saaty, R. W. (1987). The analytic hierarchy process—what it is and how it is used. Mathematical Modelling, 9(3), 161–176. https://doi.org/https://doi.org/10.1016/0270-0255(87)90473-8

Sartika, I., Primastuti, A., & Arif, A. (2015). PAPUA’S DEVELOPMENT PRIORITIES AND SENSE OF NATIONALISM AS INDONESIANS. July, 17–19.

Seal, P. P. (2024). Social media platforms in promoting island tourism destination: A netnography approach. In Social Media Strategies for Tourism Interactivity (pp. 92–105). IGI Global. https://doi.org/10.4018/979-8-3693-0960-5.ch004

Sharma, A., & Arora, S. (2024). Local community participation and sustainability of tourism - A content analysis. In Strategic Tourism Planning for Communities: Restructuring and Rebranding (pp. 1–10). Emerald Publishing. https://doi.org/10.1108/978-1-83549-015-020241001

Sharma, Dr. A., & Rishi, O. P. (2018). A Study on e-Marketing and e-Commerce for Tourism Development in Hadoti Region of Rajasthan. International Conference on Information and Communication Technology for Intelligent Systems, 128–136. https://doi.org/10.1007/978-3-319-63673-3_16

Shekhar, C. (2024). Sustainable Tourism Development: Balancing Economic Growth And Environmental Conservation. SSRN, 14. https://doi.org/https://dx.doi.org/10.2139/ssrn.4901174

Spinelli, R., & Benevolo, C. (2022). Towards a new body of marine tourism research: A scoping literature review of nautical tourism. Journal of Outdoor Recreation and Tourism, 40. https://doi.org/10.1016/j.jort.2022.100569

Srivastava, S. B., & Banaji, M. R. (2011). Culture, cognition, and collaborative networks in organizations. American Sociological Review, 76(2), 207–233. https://doi.org/10.1177/0003122411399390

Sukran, M. A., Kurniawan, T., Basri, H., & Furqan, A. (2025). EXPLORING MARINE TOURISM ON SUSTAINABLE DEVELOPMENT SEGMENT IN INDONESIA: SPAR-4-SLR. Geojournal of Tourism and Geosites, 58(1), 243–256. https://doi.org/10.30892/gtg.58121-1406

Sun, H., Zhang, Y., & Guo, W. (2024). Spatiotemporal characteristics and influencing factors of network attention to resort hotels in China. Heliyon, 10(15), e35314. https://doi.org/https://doi.org/10.1016/j.heliyon.2024.e35314

TAG member. (2023). Interview.

Tamanine, R., & Houssas, M. (2023). Fostering Destination Resilience: A Conceptual Framework Linking Sustainable Tourism and Tourism Threats. RIMEC, 5(1). https://doi.org/https://revue-rimec.org/author/rimec-390/

Topsakal, Y., Icoz, O., & Icoz, O. (2022). Digital Transformation and Tourist Experiences. In Handbook of Research on Digital Communications, Internet of Things, and the Future of Cultural Tourism (1st ed., pp. 19–41). IGI Global. https://doi.org/10.4018/978-1-7998-8528-3.ch002

Towner, N. (2016). How to manage the perfect wave: Surfing tourism management in the Mentawai Islands, Indonesia. Ocean and Coastal Management, 119, 217–226. https://doi.org/10.1016/j.ocecoaman.2015.10.016

Ulfa, K., & Pribadi, U. (2021). Implementation of E-Tourism in Aceh Province for Future Sustainable Development through Media Promotion. IOP Conference Series: Earth and Environmental Science, 717(1). https://doi.org/10.1088/1755-1315/717/1/012015

Untari, S. (2024). PUBLIC-PRIVATE PARTNERSHIP MODEL TO MANAGE COASTAL TOURISM IN INDONESIA: CAN IT IMPROVE THE COMMUNITY WELFARE? Public Administration Issues, 5, 163–177. https://doi.org/10.17323/1999-5431-2024-0-5-163-177

Valente, F., Dredge, D., & Lohmann, G. (2015). Leadership and governance in regional tourism. Journal of Destination Marketing and Management, 4(2), 127–136. https://doi.org/10.1016/j.jdmm.2015.03.005

Valinezhad, B., & Nourbakhsh, K. (2014). Formulation strategy for Toseh Omran Shahrestan Naein co. Advances in Environmental Biology, 8(11 SPEC. ISSUE 5), 410–422.

Vázquez, R. M. M., García, J. M., & Valenciano, J. de P. (2021). Analysis and trends of global research on nautical, maritime and marine tourism. Journal of Marine Science and Engineering, 9(1), 1–19. https://doi.org/10.3390/jmse9010093

Wheelen, T. L., & Hunger, D. J. (2012). Strategic Management and Business Policy: Toward Global Sustainability (13th ed.). Pearson Inc.

Widana, I. B. G. A., Mudamakin, A. P., & Subrata, I. M. (2022). Prioritas Pengembangan Dtw Bahari Di Kawasan Pesisir Utara Kabupaten Sikka, Provinsi Nusa Tenggara Timur. Jurnal Kepariwisataan, 21(2), 177–186. https://doi.org/10.52352/jpar.v21i2.864

Young-Hoon, L., Jae-Young, P., & Song-Heui Oh. (2020). A Study on the Effect of Tourism Development Cognitive Factors on the Attitudes of Local Stakeholders. International Journal of Advanced Science and Technology, 29(4s SE-Articles), 74–80.

Yustika, B. P., & Goni, J. I. C. (2020). Network Structure in Coastal and Marine Tourism: Diving into the Three Clusters. Tourism Planning and Development, 17(5), 515–536. https://doi.org/10.1080/21568316.2019.1673809

Zhuang, Y. (2023). Optimization of Cultural Tourism Route Based on Digital Media and Ant Colony Algorithm. Proceedings - 2023 International Conference on Computer Simulation and Modeling, Information Security, CSMIS 2023, 132–136. https://doi.org/10.1109/CSMIS60634.2023.00030

Downloads

Published

2025-05-30

How to Cite

Alma’arif, A., Satyapraja, A. F., & Md Sum, S. (2025). Environmental Scanning and Prioritization of Issues in Marine Tourism Development in Ternate City, Indonesia. Journal of Governance and Public Policy, 12(2), 125–139. https://doi.org/10.18196/jgpp.v12i2.22166

Issue

Section

Articles