Analysis of 12-Dimensions of Patient Safety Culture at PKU Muhammadiyah Bantul Hospital (Plenary Accredited)

Abstract

Hospital accreditation is very important as an investment in efforts to improve quality and patient satisfaction. Increasing awareness among health professionals about the importance of accreditation and encouraging participation in accreditation can improve the quality of the health service delivery system. Patient safety culture have an important role in the existence of hospital accreditation which can be a determinant in achieving the patient safety quality designation. This article aims to see the impact of accreditation on patient safety culture at PKU Muhammadiyah Bantul Hospital with plenary accreditation. This study used the Hospital Survey On Patient Safety Culture version 1.0 questionnaire developed by AHRQ with 12 dimensions with 42 question items. The implementation of patient safety culture at PKU Muhammadiyah Bantul Hospital received an average percentage of 76.82%. Of the 12 dimensions, 9 dimensions received good scores, namely supervision, organizational learning, teamwork within units, openness and communication, feedback about error, response to error, management support, teamwork across units and handoffs and transitions, and received sufficient scores on 3 dimensions. namely the dimensions of perception, frequency of reported, and staff/employees. This shows how important hospital accreditation to patient safety culture which can improve the services provided.