Pengaruh Persepsi Dukungan Organisasi Dan Pemberdayaan Psikologis Terhadap Kinerja Yang Dimediasi Organizational Citizenhip Behavior.Di Badan Pusat Statistik Provinsi Daerah Istimewa Yogyakarta

Harin Ihtian

Abstract


The objective of this research is to find out these following matters: the influence perceived organizational support toward job performance, the influence psychological empowerment toward job performance, the influence perceived organizational support toward OCB, the influence psychological empowerment toward OCB, also the influence perceived organizational support and psychologival empowerment on Job performance mediated organizational citizenship behavior in Badan Pusat Statistik Provinsi Daerah Istimewa Yogyakarta, data collected from 77 employe.

This research  uses survey and questioners as the tools in collecting data. The data were obtained from 77 employee. Data analyzed using multi regression with SPSS 17 program and path analyzed.

 The result of the research showed the following result:  perceived organizational support haven’t positive significant effect on job performance, psychological empowerment has positive significant on job performance, perceived organizational support has positive significant effect on OCB, psychological empowerment has positive significant on OCB, also OCB has positive significant effect mediator for perceived organizational support and psychological empowerment toward jop performance.


Keywords


Perceived Organizational Support; Psychological Empowerment; OCB; Job Performance

Full Text:

PDF

References


Albanesse, Robert (1978), Managing: Toward Accountability for Performance. Richard D. Irwin, Inc, Homewood, Illionis.

Aldag, R., & Resckhe, W. (1997). Employee value Added:

Measuring Discretionary Effort and Its Value to the Organization.

Retrived April 15, 2010. Dari http://www.dosctoc.com/search/employee-value-added%3A-measuring-discretionary-effort-and-its-value-to-the-organization/?catfilter=1

Alwi, Hasan, (2007). Kamus Besar Bahasa Indonesia, Jakarta: balai Pustaka.

Antony.R.N., Dearden, J & Bedford, (1998), Management Control System, Chicago: Irwin.

Aube, C, Rousseau, V., & Morin, E.M. (2007). Perceived Organizational Support and Organizational Commitment: The Moderating Effect of Locus of Control and Work Autonomy. Journal of managerial Psychology, 22(5): 479-495.

Babin, B.J, Boles J.S (1996). The Effect of Perveiced co-worker Involment and Supervisor support on service provider role stress, performance and Job Satisfaction, Journal of Retalling 72(1).

Bandura, A, (1991), Self Efficacy Mechanism in Psychological and Health-Promoting Behavior, Prentice Hall, New Jersey.

Behling, O., & McFillen, J. M. (1996). A syncretical model of charismatic/transformational leadership. Group & Organization Management, Vol. 21 No. 2, pp 163-91.

Bernardin, John H., & Russel, Joyce E.A. (1993). Human Resources Management an Experiental Approach. Singapura: McGraw-Hill, Inc.

Bollen, K.A., (1989), Structural Equation With Laten Variables,

Jhon Wiley & Sons, Inc., Canada

BPS, Road Map Reformasi Birokrasi, Jakarta: 2011

Chen, C.C., (2008). Test of a Mediating Model Linking Perceived Organizational Support and Job Performance. Journal of Management (Taiwan) 25 (3), 309–331 (in Chinese).

Chun-Fang Chiang and Tsung-Sheng Hsieh. (2012). The Impact of Perceived Organizational Support and Psychological Empowerment on Job Performance: The Mediating Effect of Organizational Citizenship Behavior. International Journal of Hospitality. Taiwan. 180-190.

Cohen, J. and Cohen P. (1983), Applied Multiple

Regression/Correlation Analysis for Behavioral Sciences, 2nd edition, Lawrence Erlbaum Associates, Inc.

Conger, J.A., & Kanungo, R.N. (1988) The empowerment process: Integrating theory and practice. Academi of Management, 13, 471-482.

Conger, J.A., Kanungo, R.N., (1988), The empowerment process: Integrating theory and practice.

Daft, R.L., (2001). Organizational Theory and Design. South-Western College Publishing, Cincinnati, OH.

Dawley, D.D, Andrew, M.C, & Bucklew, N.S. (2008). Mentoring, Supervisor Support, and Perceived Organizational Support: What Matters Most? Leadership and Organization Development Journal, 29(3):370-380.

Debora, (2006), Pengaruh Pemberdayaan Psikologis dan kerja terhadap kepercayaan Organisasional dan kepuaan Kerja Dosen Tetap Perguruan Tinggi Swasta, Jurnal Manajemen dan Kewirausahaan, Vo, 8, No.2

Denison, Daniel R, (1990), Corporate Culture and Organization Effectivenes, John Wiley & Sons, New York.

Eka, Bramantya, (2010). Hubungan Antara Persepsi Terhadap Dukungan Organisasi dengan Organizational Citizenship Behaviour (OCB) di CV Nugrah Pratama Labelindo.Yogyakarta. Program Magister Manajemen Program Pasca Sarjana Universitas Sanata Dharma Yogyakarta.

Eisenberger, R, Stinglhamber, F., Vanderberghe, C, Sucharski, I.L,

& Roadhes, L. (2002). Perceived Supervisor Support: Contributions to Perceived Organizational Supprot and Employee Retention. Journal of Applied Psychology, 87(3): 565-571.

Faturohaman, (2000). Dinamika Psikologis dan Sosial kepercayaan. Tantangan Psikologis Millenium Baru, (Bunga rampai). Yogyakarta: Yayasan Pembina Fakultas Psikologi UGM.

Ghozali. I (2011). Aplikasi Analisis Multivariate dengan Program IBM SPSS 19. Semarang: Badan Penerbit Universitas Diponegoro.

Luthans, F. (1998). Organization Behavior, Eight Edition, New York : McGraw Hill.

Mahmudi. (2005). Manajemen Kinerja Sektor Publik. Yogyakarta: UPP AMP YKPN.

Mangkunegara, A.P, (2002). Manajemen Sumber Daya Manusia, Bandung: PT Remaja Rosdakarya.

Morrison, E.W., (1996). Organizational Citizen Behavior as a critical link between HRM practices and service Quality, Human Resources Management 35(4), 493-512.

Nur’aini, Siti, (2012). Pengaruh Budaya Organisasi dan Persepsi Dukungan Organisasi terhadap Kinerja Pelayanan Melalui Organizational Citizenship Behavior pada Karyawan PT Telkom Area Jember: Fakultas Psikologi Universitas Muhammidyah Jember..

Nurchasanah, (2008). Analisis Pengaruh Empowerment, Slef Efficacy dan Budaya Organisasi terhadap Kepuasan Kerja dalam Meningkatkan Kinerja Karyawan. Semarang. Program Magister Manajemen Program Pasca Sarjana Diponegoro Semarang.

Organ, D.W., (1990), The Motivational Basis of Organizational Citizenship Behavior,Research in Organizational Behavior .

Purwanto, Djoko, (1997). Komunikasi Bisnis. Edisi ketiga, Penerbit Erlangga. Surabaya.

Robbins, Stephen P, (1994). Teori Organisasi: Struktur, Desain, dan Aplikasi, Terj, Jusuf Udaya, Jakarta: Arcan.

Sadarusman, Eka, (2004), Pemberdayaan: Sebuah Usaha Memotivasi Karyawan, Fokus Ekonomi, Vol 3. No. 2

Sekaran U, (2006). Metodologi Penelitian untuk Bisnis. Penerbit Salemba Empat. Jakarta

Siagian, P. Sondang (2002). Kiat meningkatkan Produktivitas Kerja. Jakarta: Rineka Cipta. The Academy Theory of Management Review 13 (3).

Spreitzer, G.M, (1995). Psychological Empowerment in the Workplace; Dimensions, Measurement, and Validation, Academy of management Journal, 38 (5): 1442-1465.

Thomas, K, W, Velthouse, B.A, (1990), Cognitive Eelements of Empowerment; an Enterpretative Model of Intrinsic Task Motivation, Academy of Management Review, Vol:15.

Tjahjono, Heru Kurnianto, (2009). Metode Penelitian Bisnis 1 dan 2. Visi Solusi Madani. Yogyakarta.

Wat, D., Shaffer, M.A., (2005), Equity and Relationship Quality Influences on Organization Citizenship Behaviors: The Mediating Role of Trust in The Supervisor and Empowerment. Personal review 34(4).

Walgito, Bimo. (2002). Pengantar Psikologi Umum. Yogyakarta: Andi.

Wibowo, (2007). Managemen Kinerja. Edisi kedua, Jakarta: PT Rajagrafindo Persada.


Article Metrics

Metrics Loading ...

Metrics powered by PLOS ALM

Refbacks

  • There are currently no refbacks.


__________________________________________________

Office:

Program Magister Manajemen, Gd. Pascasarjana Lt. 2
Universitas Muhammadiyah Yogyakarta (UMY)
Jalan Brawijaya, Tamantirto, Kasihan, Bantul Yogyakarta 55183.

Telepon 0274 387656 Ext. 133
Mobile 0811 267 764
Email: jurnalbti.mmumy@gmail.com

ISSN Cetak : 2085-7721

ISSN Online : 2622-0733

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

 

 

View My Stats