The Relationship Between Strategic Management Implementation and Decision-Making Style in Enhancing Employee Satisfaction: Evidence from Islamic Cooperatives
DOI:
https://doi.org/10.18196/mb.v16i2.27076Keywords:
employee satisfaction, strategic management, decision-making style, organizational performance, islamic cooperativeAbstract
Research aims: This study aims to examine how strategic management implementation and decision-making styles contribute to employee satisfaction, with a specific focus on Islamic cooperatives. The study also explores the mediating role of organizational performance in this relationship.
Design/Methodology/Approach: The research employs a quantitative approach using Structural Equation Modeling (SEM) with SmartPLS 4. Data were collected through questionnaires distributed to 124 employees of Islamic cooperatives, with 95 valid responses analyzed.
Research Findings: The results indicate that strategic management does not directly affect employee satisfaction but exerts a significant indirect influence through organizational performance. Furthermore, among the various decision-making styles analyzed, only the dependent style showed a significant indirect effect on employee satisfaction through organizational performance.
Theoretical Contribution/Originality: Grounded in dynamic capabilities theory, the study contributes to the literature by highlighting how strategic agility and inclusive decision-making, when aligned with Islamic values, enhance organizational outcomes and employee well-being. Moreover, the study introduces an integrated model linking strategic execution, decision behavior, and performance within the context of Islamic cooperatives.
Practitioners/Policy Implications: The findings underline the importance for Islamic cooperative leaders to align strategic management practices with maqasid sharia principles and to adopt consultative decision styles that foster organizational trust, agility, and employee satisfaction.
Research Limitations/Implications: The study is limited to a specific organizational context (Islamic cooperatives) and a relatively small sample size, which may affect generalizability. Future research could explore different cooperative models or apply a longitudinal approach.
References
Abdulwahab, A. M., Bin Mohd Ali, H., Alshuhumi, S. R. A., & Paramboor, J. (2021). Influence of Participatory Decision Making on Job Satisfaction: The Moderating Effect of Staff Experience. IIUM Journal of Educational Studies, 9(4), 58–76. https://doi.org/10.31436/ijes.v9i4.357
Abubakar, A. M., Elrehail, H., Alatailat, M. A., & Elçi, A. (2019). Knowledge Management, Decision-Making Style and Organizational Performance. Journal of Innovation and Knowledge, 4(2), 104–114. https://doi.org/10.1016/j.jik.2017.07.003
Achmad Bashori, Y., Umami, K., & Wahid, S. H. (2024). Maqasid Shariah-Based Digital Economy Model: Integration, Sustainability and Transformation. Malaysian Journal of Syariah and Law, 12(2), 405–425. https://doi.org/10.33102/mjsl.vol12no2.647
Ahmed, U., Umrani, W. A., Zaman, U., Rajput, S. M., & Aziz, T. (2020). Corporate Entrepreneurship and Business Performance: The Mediating Role of Employee Engagement. Sage Open, 10(4), 2158244020962779. https://doi.org/10.1177/2158244020962779
Amar, F., Sumardi, S., & Nugraha, D. P. (2025). Role Strategic Management and Maqasid Sharia Toward Islamic Cooperative Performance. ETIKONOMI, 24(1), 247–264. https://doi.org/10.15408/etk.v24i1.44588
Beccalli, E., Rossi, L., & Viola, A. (2023). Network vs integrated organizational structure of cooperative banks: Evidence on the Italian reform. International Review of Financial Analysis, 89, 102812. https://doi.org/10.1016/j.irfa.2023.102812
Cosa, M., & Torelli, R. (2024). Digital Transformation and Flexible Performance Management: A Systematic Literature Review of the Evolution of Performance Measurement Systems. Global Journal of Flexible Systems Management, 25(3), 445–466. https://doi.org/10.1007/s40171-024-00409-9
Delery, J. E., & Shaw, J. D. (2001). The strategic management of people in work organizations: Review, synthesis, and extension. In Research in Personnel and Human Resources Management (Vol. 20, pp. 165–197). Emerald (MCB UP ). https://doi.org/10.1016/S0742-7301(01)20003-6
Goyal, L., Kiran, R., & Bose, S. C. (2024). An empirical investigation of the influence of leadership styles and strategic decision-making on business performance: A generational ownership perspective. Current Psychology, 43(6), 5472–5489. https://doi.org/10.1007/s12144-023-04705-y
H. Appelbaum, S., Louis, D., Makarenko, D., Saluja, J., Meleshko, O., & Kulbashian, S. (2013). Participation in decision making: A case study of job satisfaction and commitment (part three). Industrial and Commercial Training, 45(7), 412–419. https://doi.org/10.1108/ICT-09-2012-0049
Hair, J. F., Howard, M. C., & Nitzl, C. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of Business Research, 109, 101–110. https://doi.org/10.1016/j.jbusres.2019.11.069
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to Use and How to Report the Results of PLS-SEM. European Business Review, 31(1), 1–24.
Hao, X., Demir, E., & Eyers, D. (2024). Exploring collaborative decision-making: A quasi-experimental study of human and Generative AI interaction. Technology in Society, 78, 102662. https://doi.org/10.1016/j.techsoc.2024.102662
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
Herman Boikanyo, D. (2024). The Role of Employee Behavior and Organizational Culture in Strategy Implementation and Performance in a VUCA World. In M. Sarfraz & W. Ul Hassan Shah (Eds.), Business, Management and Economics (Vol. 16). IntechOpen. https://doi.org/10.5772/intechopen.113830
Hrebiniak, L. G., & Joyce, W. F. (2005). Implementing Strategy: An Appraisal and Agenda for Future Research. In M. A. Hitt, R. E. Freeman, & J. S. Harrison (Eds.), The Blackwell Handbook of Strategic Management (1st ed., pp. 605–629). Wiley. https://doi.org/10.1111/b.9780631218616.2006.00023.x
Hussein Amzat, I., & Abdul Rahman Idris, D. (2012). Structural equation models of management and decision‐making styles with job satisfaction of academic staff in Malaysian research university. International Journal of Educational Management, 26(7), 616–645. https://doi.org/10.1108/09513541211263700
Jaiyeoba, H. B., Jamaludin, M. A., Busari, S. A., & Amuda, Y. J. (2024). The implications of Maqasid al-Shari’ah for integrated sustainability practices among businesses: A qualitative inquiry. Qualitative Research in Financial Markets. https://doi.org/10.1108/QRFM-09-2023-0222
Jayusman, J., Efrinaldi, E., Rachman, M. A., & Jayus, M. (2023). The Development of Startup Coop in Indonesia: An Overview Maqashid al-Sharia. Justicia Islamica, 20(1), 135–154. https://doi.org/10.21154/justicia.v20i1.4884
Joussen, T. P., Kanbach, D. K., & Kraus, S. (2024). Enabling Strategic Change Toward Resilience: A Systematic Review from a Dynamic Capabilities Perspective. Strategic Change, jsc.2626. https://doi.org/10.1002/jsc.2626
Launer, M. A., & Çetin, F. (2025). A new instrument for the rational and intuitive decision-making styles—RIDMS. International Journal of Economics and Business Research, 29(11), 31–51. https://doi.org/10.1504/IJEBR.2025.145706
Mastura Ab. Wahab. (2024). Building a Value-Based Workforce Through Islamic Work Value-Based Recruitment: A Conceptual Review. Asian Academy of Management Journal, 29(1), 255–283. https://doi.org/10.21315/aamj2024.29.1.10
Matzler, K., Fuchs, M., & Schubert, A. (2004). Employee Satisfaction: Does Kano’s Model Apply? Total Quality Management & Business Excellence, 15(9–10), 1179–1198. https://doi.org/10.1080/1478336042000255569
Mosadeghrad, A. M. (2014). Strategic collaborative quality management and employee job satisfaction. International Journal of Health Policy and Management, 2(4), 167–174. https://doi.org/10.15171/ijhpm.2014.38
Nelson, W. D. (Ed.). (2024). Advances in Business and Management. Volume 25 (Vol. 25). Nova Science Publishers, Inc. https://doi.org/10.52305/OJLG4208
Nugraha, D. P., Fauzan, H., Putra, I., Ahmed, A. M., Fekete-Farkas, M., & Hagen, I. (2023). The Effect of Consumer Perception toward Home Financing Moderated by Religious Belief. Iranian Economic Review.
Rahajeng, D. K. (2022). The ethical paradox in Islamic cooperatives: A lesson learned from scandalous fraud cases in Indonesia’s Baitul Maal Wat Tamwil. Cogent Business & Management, 9(1), 2090208. https://doi.org/10.1080/23311975.2022.2090208
Rogers, E. W., & Wright, P. M. (1998). Measuring organizational performance in strategic human resource management: Problems, prospects and performance information markets. Human Resource Management Review, 8(3), 311–331. https://doi.org/10.1016/S1053-4822(98)90007-9
Scott, S. G., & Bruce, R. A. (1995). Decision-Making Style: The Development and Assessment of a New Measure. Educational and Psychological Measurement, 55(5), 818–831. https://doi.org/10.1177/0013164495055005017
Snowden, D. J., & Boone, M. E. (2007). A leader’s framework for decision making. Harvard Business Review, 85(11), 68.
Taufik, M., Muhammad, R., & Nugraheni, P. (2023). Determinants and consequences of maqashid sharia performance: Evidence from Islamic banks in Indonesia and Malaysia. Journal of Islamic Accounting and Business Research, 14(8), 1426–1450. https://doi.org/10.1108/JIABR-07-2021-0205
Teece, D. J. (2018). Business Models and Dynamic Capabilities. Long Range Planning, 51(1), 40–49. https://doi.org/10.1016/j.lrp.2017.06.007
Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509–533.
Varshney, D., & Varshney, N. K. (2025). Does empowering leadership behavior affect employee performance? The mediating role of workforce agility. International Journal of Productivity and Performance Management, 74(4), 1425–1451. https://doi.org/10.1108/IJPPM-11-2023-0618
Vigfússon, K., Jóhannsdóttir, L., Ólafsson, S., & Köseoğlu, M. A. (2025). Key success factors for implementing strategy in the Icelandic fisheries industry. Journal of Strategy and Management, 18(1), 32–56. https://doi.org/10.1108/JSMA-04-2023-0069
Xia, Y., Zhang, L., & Zhao, N. (2016). Impact of Participation in Decision Making on Job Satisfaction: An Organizational Communication Perspective. The Spanish Journal of Psychology, 19, E58. https://doi.org/10.1017/sjp.2016.56
Yadav, M., & Rangnekar, S. (2015). Supervisory support and organizational citizenship behavior: Mediating role of participation in decision making and job satisfaction. Evidence-Based HRM: A Global Forum for Empirical Scholarship, 3(3), 258–278. https://doi.org/10.1108/EBHRM-04-2014-0014
Yasmeen, K. (2023). Justice in the workplace: Islamic principles for wage determination. Islamic Economic Studies, 31(1/2), 43–87. https://doi.org/10.1108/IES-03-2023-0011
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Faozan Amar, Pepi Januar Jelita, Deni Pandu Nugraha

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
License
You are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
Under the following terms:
- Attribution — You must give appropriate credit, provide a link to the license, and indicate the changes made. This should be done in any reasonable manner, but not in any way that suggests the licensor endorses you or your usage.
- ShareAlike — When you remix, transform, or build upon the material, the contributions must be distributed under the same license as the original.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.