When Phones Take Over: How Self Management Bridges the Gap to Communication

Authors

DOI:

https://doi.org/10.18196/jbti.v16i1.25413

Keywords:

Phone, Snubbing, Self Management, Communication, Social Interaction

Abstract

The objective of this research is to validate the mediating function of self management or self control on the relationship between phone snubbing behavior (PSB) defined as the excessive use of smartphones during social interactions that ultimately impedes communication among Gen Z employees in the West Sulawesi government—among the selected population. The study employed a purposive sampling technique, selecting a sample of 228 respondents from a total population of 7,112. The data analysis was conducted using the AMOS SEM (Structural Equation Modeling) program.The study's findings indicate that: PSB exerts a negative influence on social interaction; PSB has a negative impact on self-control; Self-control has a positive effect on social interaction; Self-control directly mediates the influence of PSB on social interaction. The results of the analysis indicate that the issue of justifying continuous PSB is a contributing factor to the problematic outcomes of phubbing in the workplace. It is therefore recommended that Gen Z employees in the West Sulawesi Government prioritize enhancing their self-control to mitigate the impact of PSB and promote effective communication in the work environment.

Author Biographies

Nur Wahyunianti Dahri, Universitas Muhammadiyah Mamuju

Completed the Doctoral Program in Economics in the Specialty of Human Resource Management at the Islamic University of Indonesia. Started studying Human Resource Management since 2015. Focusing on Organizational Behavior, Organizational Development, Organizational Justice, and Leadership. Certified CODP (Certified Organizational Development Professional) in the field of Organizational Development, and CLMA (Certified Leadership Management Associate) in the field of Leadership Management.

Heru Kurnianto Tjahjono, Universitas Muhammadiyah Yogyakarta

Heru Kurnianto Tjahjono is a Professor of Management Science at Universitas Muhammadiyah Yogyakarta.

Mohsin Shaikh, Dr. Vishwanath Karad MIT World Peace University, Pune, India

Associate Professor of Management Business School, Dr. Vishwanath Karad MIT World Peace University, Pune, India

Muhammad Aqil, Universitas Muhammadiyah Mamuju

Associate Professor of Management, Postgraduate Program, Master of Management, Universitas Muhammadiyah Mamuju

Mashitah Syam, Universitas Muhammadiyah Mamuju

Student Postgraduate Program, Master of Management, Universitas Muhammadiyah Mamuju

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Published

2025-04-30