Flexible Working Arrangement (FWA) Model: Reducing Congestion Levels and Work Stress and Increasing Work Productivity
Abstract
Research aims: This research aims to analyze the impact of the flexible working arrangement (FWA) system in reducing traffic jams, reducing work stress, and increasing work productivity.
Design/Methodology/Approach: This research uses a sample collection technique with purposive sampling by distributing questionnaires to 100 government and company employees and interviewing 5 informants from government employees. Data analysis uses SEM (structural equation model) with the AMOS analysis tool.
Research findings: Flexible working arrangements (FWA) have an important role in reducing traffic jams, which can increase a person's work stress. Reducing traffic congestion has a positive impact on workers and decreases work stress. Despite flexible working arrangements (FWA), work congestion and stress do not influence work productivity.
Theoretical Contribution/Originality: This research contributes to the science of human resource management and urban management related to HR work activities.
Practitioners/Policy Implications: The results of this research become a source and basis for guidance in structuring work patterns to be more efficient and effective, i.e., working flexibly can reduce the level of traffic congestion.
Research Limitations/Implications: The limitation to this research includes the very limited number of respondents and informants who cannot be met directly so the question-and-answer process is less in-depth. Moreover, the indicators for each variable are still lacking, while the references are still weak.
Keywords
Full Text:
PDFReferences
Achariyaviriya, W., Hayashi, Y., Takeshita, H., Kii, M., Vichiensan, V., & Theeramunkong, T. (2021). Can space–time shifting of activities and travels mitigate hyper‐congestion in an emerging megacity, bangkok? Effects on quality of life and co2 emission. Sustainability (Switzerland), 13(12). https://doi.org/10.3390/su13126547
Amelia, A. D., Arib, M. I., Renaldi, Y. S., Hartono, T. S., & Ramos, S. V. (2023). The Effect of Traffic Jam on High Levels of Student Stress. APLIKATIF: Journal of Research Trends in Social Sciences and Humanities, 2(1), 46–50. https://doi.org/10.59110/aplikatif.v2i1.123
Anisahwati, N., Sedaju, A., & Haryono, S. (2020). Flexible Work Arrangement in Manufacturing during the Covid-19 Pandemic: An Evidence-Based Study of Indonesian Employees. International Journal of Advanced Science and Technology, 29(6), 3914–3924.
Ayu, D., Wulandari, R., & Asyani, Y. P. (2022). Indikator-Indikator Yang Mempengaruhi Stres Kerja Terhadap Keselamatan dan Kesehatan Kerja (K3).
Aziz, R., & Iqbal, M. A. (2022). International Journal of Social Service and Research the Influence Of Flexible Working Arrangements On Turnover Intention And Productivity Through Job Satisfaction On The Millennial Generation Of Private Companies In Jakarta In 2022. https://ijssr.ridwaninstitute.co.id/index.php/ijssr/
Baradaran, H., Bozorgvar, H., Nourallahzadeh, Z., & Rasaizadi, A. (2023). Effectiveness of Flexible Working Hours on Traffic Index, a Case Study for Tehran. In Advance Researches in Civil Engineering (Vol. 5, Issue 1).
Bian, C., Yuan, C., Kuang, W., & Wu, D. (2016). Evaluation, Classification, and Influential Factors Analysis of Traffic Congestion in Chinese Cities Using the Online Map Data. Mathematical Problems in Engineering, 2016. https://doi.org/10.1155/2016/1693729
Bontrager, M., Clinton, M. S., & Tyner, L. (2021). Flexible Work Arrangements: A Human Resource Development Tool to Reduce Turnover. Advances in Developing Human Resources, 23(2), 124–141. https://doi.org/10.1177/1523422320982930
Br, E., & Maha, S. (2022). Analisis Faktor-Faktor Pendorong Penyebab Terjadinya Kemacetan Di Kawasan Pajus Padang Bulan Medan. Jurnal Kajian Ilmu Dan Pendidikan Geografi, 5(1), 38–42.
Bui, T., Zackula, R., Dugan, K., & Ablah, E. (2021). Workplace Stress and Productivity: A Cross-Sectional Study. Kansas Journal of Medicine, 14. https://doi.org/10.17161/kjm.vol1413424
Carlson, D. S., Grzywacz, J. G., & Michele Kacmar, K. (2010). The relationship of schedule flexibility and outcomes via the workfamily interface. Journal of Managerial Psychology, 25(4), 330–355. https://doi.org/10.1108/02683941011035278
Chandola, T., Booker, C. L., Kumari, M., & Benzeval, M. (2019). Are Flexible Work Arrangements Associated with Lower Levels of Chronic Stress-Related Biomarkers? A Study of 6025 Employees in the UK Household Longitudinal Study. Sociology, 53(4), 779–799. https://doi.org/10.1177/0038038519826014
Damayanti, N. P. S., & Suwandana, I. G. M. (2021). Pengaruh Flexible Work Arrangement dan Kepuasan Kerja Terhadap Produktivitas Pekerja Lepas di Provinsi Bali. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 817. https://doi.org/10.24843/eeb.2021.v10.i09.p09
Damayanti, N. P. S., & Suwandana, I. G. M. (2021). Pengaruh Flexible Work Arrangement dan Kepuasan Kerja Terhadap Produktivitas Pekerja Lepas di Provinsi Bali. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 817. https://doi.org/10.24843/eeb.2021.v10.i09.p09
Dananjaya Weerasinghe, T., & Karunarathna, I. (2021). Effect of Road Traffic Congestion on Stress at Work: Evidence from the Employees Working in Metropolitan Areas of Colombo, Sri Lanka Chathurika Subhashini.
Dávila Morán, R. C. (2023). Influence of Remote Work on the Work Stress of Workers in the Context of the COVID-19 Pandemic: A Systematic Review. Sustainability, 15(16), 12489. https://doi.org/10.3390/su151612489
de Oliveira, C., Saka, M., Bone, L., & Jacobs, R. (2022). The Role of Mental Health on Workplace Productivity: A Critical Review of the Literature. Applied Health Economics and Health Policy, 21(2), 167–193. https://doi.org/10.1007/s40258-022-00761-w
Dettmers, J., Kaiser, S., & Fietze, S. (2013). Theory and Practice of Flexible Work: Organizational and Individual Perspectives. Introduction to the Special Issue. Management Revu, 24(3), 155–161. https://doi.org/10.5771/0935-9915-2013-3-155
Du, J., Rakha, H. A., Filali, F., & Eldardiry, H. (2021). COVID-19 pandemic impacts on traffic system delay, fuel consumption and emissions. International Journal of Transportation Science and Technology, 10(2), 184–196. https://doi.org/10.1016/j.ijtst.2020.11.003
Elldér, E. (2020). Telework and daily travel: New evidence from Sweden. Journal of Transport Geography, 86, 102777. https://doi.org/10.1016/j.jtrangeo.2020.102777
Esposito Vinzi, V., W. Chin, W., Henseler, J., & Wang, H. (2010). Handbook of Partial Least Squares. Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-540-32827-8
Fadhila, A. A., & Wicaksana, L. (2020). Sistematik Review: Fleksibel Working Arrangement Systematic Review: Flexible Working Arrangement (FWA) As A New Paradigm of Civil Servant During Pandemic Covid-19. Spirit Publik, 15(2), 111–130. https://doi.org/10.20961/sp.v15i2.44542
Fattah, Md. A., Morshed, S. R., & Kafy, A.-A. (2022). Insights into the socio-economic impacts of traffic congestion in the port and industrial areas of Chittagong city, Bangladesh. Transportation Engineering, 9, 100122. https://doi.org/10.1016/j.treng.2022.100122
Fonceca, C. M., & Catherine, A. V. (2022). Employee Stress and its Impact on their Job Performance. Journal of Academia and Industrial Research (JAIR), 10(3).
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139–152. https://doi.org/10.2753/MTP1069-6679190202
Halkos, G., & Bousinakis, D. (2010). The effect of stress and satisfaction on productivity. International Journal of Productivity and Performance Management, 59(5), 415–431. https://doi.org/10.1108/17410401011052869
Hamdani, H., Sunaryo, H., & Pardiman, P. (2022). Analisis Dampak Work from Home terhadap Stres Kerja, Adaptive Performance dan Kinerja Pegawai. IQTISHODUNA, 18(1), 81–98. https://doi.org/10.18860/iq.v18i1.13004
Harriet, T., Poku, K., & Kwabena Emmanuel, A. (2013). An Assessment of Traffic Congestion and Its Effect on Productivity in Urban Ghana. In International Journal of Business and Social Science, 4(3).
Hennessy, D. A., & Wiesenthal, D. L. (1997). The relationship between traffic congestion, driver stress and direct versus indirect coping behaviours. Ergonomics, 40(3), 348–361. https://doi.org/10.1080/001401397188198
Hoboubi, N., Choobineh, A., Kamari Ghanavati, F., Keshavarzi, S., & Akbar Hosseini, A. (2017). The Impact of Job Stress and Job Satisfaction on Workforce Productivity in an Iranian Petrochemical Industry. Safety and Health at Work, 8(1), 67–71. https://doi.org/10.1016/j.shaw.2016.07.002
Hopkins, J. L., & McKay, J. (2019). Investigating ‘anywhere working’ as a mechanism for alleviating traffic congestion in smart cities. Technological Forecasting and Social Change, 142, 258–272. https://doi.org/10.1016/j.techfore.2018.07.032
Kamruzzaman, M., & Rumpa, Z. F. (2019). The Effect of Traffic Congestion on Employee Productivity in Dhaka Bangladesh. The International Journal of Business & Management, 7(5). https://doi.org/10.24940/theijbm/2019/v7/i5/bm1811-023
Loo, B. P. Y., & Huang, Z. (2022). Spatio-temporal variations of traffic congestion under work from home (WFH) arrangements: Lessons learned from COVID-19. Cities, 124. https://doi.org/10.1016/j.cities.2022.103610
Lwanga, S. K., & Lemeshow, S. (1991). Sample size determination in health studies: a practical manual.
Maharani, A., Intan Gofika, S., Afifah Mahlani, S., & Wahyu Berlian, C. (2020). Flexible Working Arrangement, Stress, Worklife Balance and Motivation: Evidence from Postgraduate Students as Worker. Jurnal Organisasi Dan Manajemen, 16(2), 196–213. https://doi.org/10.33830/jom.v16i1.1022.2020
Maliah, H., & Kurniawan, D. (2020). Pengaruh Upah Dan Insentif Terhadap Produktivitas Kerja Karyawan Pada PT. Tirta Bumi Raya Palembang. Jurnal Kompetitif Universitas Tridinanti Palembang, 9(1), 109–125.
Naibaho, T., & Naibaho, W. (2022). Analysis of Work Environment and Work Stress on Work Productivity PT. MSM. Enrichment: Journal of Management, 12(2), 1452-1462. https://www.enrichment.iocspublisher.org/index.php/enrichment/article/view/392
Nur Ilma, L., Efraim Dinar, D., & Hendriana, E. (2022). The Effect of Flexible Working Arrangement on Organizational Commitment. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 5(1). https://www.bircu-journal.com/index.php/birci/article/view/4296
Permatasari, O. (2020). Dampak Kemacetan Lalu Lintas Terhadap Produktivitas Kerja di Surabaya. Media Mahardhika, 18(2), 322–331. https://doi.org/10.29062/mahardika.v18i2.208
Rahman, M., Murthy Gurumurthy, K., & Kockelman, K. M. (2021). Impact of Flextime on Departure Time Choice for Home-Based Commuting Trips in Austin, Texas. Transportation Research Record: Journal of the Transportation Research Board, 2676(1), 446–459. https://doi.org/10.1177/03611981211035757
Ray, T. K., & Pana-Cryan, R. (2021). Work flexibility and work-related well-being. International Journal of Environmental Research and Public Health, 18(6), 1–17. https://doi.org/10.3390/ijerph18063254
Ruth, E., Sirait, E., & Nugroho, B. A. (2021). The Effectiveness of Flexible Working Arrangements as A Form of Digital Transformation from The Perspective of Indonesian Government Employees. Journal Of Information Technology and Its Utilization, 4.
Shagvaliyeva, S., & Yazdanifard, R. (2014). Impact of Flexible Working Hours on Work-Life Balance. American Journal of Industrial and Business Management, 04(01), 20–23. https://doi.org/10.4236/ajibm.2014.41004
Shiri, R., Turunen, J., Kausto, J., Leino-Arjas, P., Varje, P., Väänänen, A., & Ervasti, J. (2022). The Effect of Employee-Oriented Flexible Work on Mental Health: A Systematic Review. Healthcare, 10(5), 883. https://doi.org/10.3390/healthcare10050883
Singh, G. H., & Joshi, Dr. A. (2022). Implementing a hybrid workplace model. International Journal of Research in Human Resource Management, 4(1), 99–105. https://doi.org/10.33545/26633213.2022.v4.i1b.99
Singh, T., & Reddy, K. J. (2021). The Relationship between Perceived Traffic Congestion, Commute Stress & Aggressive Driving in College Students. The International Journal of Indian Psychology, 9(2), 1459–1467. https://doi.org/10.25215/0902.150
Somuyiwa, A.O., Fadare, S.O., & Ayantoyinbo, B.B. (2015). Analysis of the Cost of Traffic Congestion on Worker's Productivity in a Mega City of a Developing Economy. International Review of Management and Business Research, 4, 644.
Stefanie, K., Suryani, E., & Maharani, A. (2020). Flexible Work Arrangement, Work Life Balance, Kepuasan Kerja, Dan Loyalitas Karyawan Pada Situasi Covid-19. Jurnal Ilmiah Manajemen Ekonomi Dan Akuntansi (MEA), 4(3), 1725–1750. https://doi.org/https://doi.org/10.31955/mea.v4i3.666
Sucharitha, M. (2020). A Study on impact of stress on employee’s productivity and job performance: implications for stress measurement and management. Elementary Education Online, 19(4), 823–831. https://ilkogretim-online.org/index.php/pub/article/view/2993
Suhariadi, F., Sugiarti, R., Hardaningtyas, D., Mulyati, R., Kurniasari, E., Saadah, N., Yumni, H., & Abbas, A. (2023). Work from home: A behavioral model of Indonesian education workers’ productivity during Covid-19. Heliyon, 9(3), e14082. https://doi.org/10.1016/j.heliyon.2023.e14082
Sweet, M. (2014). Traffic Congestion’s Economic Impacts: Evidence from US Metropolitan Regions. Urban Studies, 51(10), 2088–2110. https://doi.org/10.1177/0042098013505883
Tsen, M. K., Gu, M., Tan, C. M., & Goh, S. K. (2023). Homeworking and Employee Job Stress and Work Engagement: A Multilevel Analysis from 34 European Countries. Social Indicators Research, 168(1–3), 511–538. https://doi.org/10.1007/s11205-023-03138-1
van der Loop, H., Haaijer, R., & Willigers, J. (2019). The impact of various forms of flexible working on mobility and congestion estimated empirically. Autonomous Vehicles and Future Mobility, 125–139. https://doi.org/10.1016/b978-0-12-817696-2.00010-x
Vencataya, L., Pudaruth, S., Dirpal, G., & Narain, V. (2018). Assessing the Causes & Impacts of Traffic Congestion on the Society, Economy and Individual: A Case of Mauritius as an Emerging Economy. Studies in Business and Economics, 13(3), 230–242. https://doi.org/10.2478/sbe-2018-0045
VERA, V. V., Bakhtiar Abbas, & H. Mahmudin A. Sabilalo. (2022). Pengaruh Pengaturan Kerja yang Flexibel, Keseimbangan Kehidupan Kerja dan Keterikatan Karyawan Terhadap Loyalitas Kerja Karyawan Pada Perusahaan Properti di Kota Kendari. Journal Publicuho, 5(4), 1061–1090. https://doi.org/10.35817/publicuho.v5i4.46
Weerasinghe, T. D., Karunarathna, D. I. M., & Subashini, B. L. C. (2020). Effect of Road Traffic Congestion on Stress at Work: Evidence from the Employees Working in Metropolitan Areas of Colombo, Sri Lanka. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3853900
Witriaryani, A. S., Putri, A., Jonathan, D., Mohd, T., & Abdullah, K. (2022). Pengaruh Work-life Balance dan Flexible Working Arrangement terhadap Job Performance dengan Dimediasi oleh Employee Engagement. Fair Value: Jurnal Ilmiah Akuntansi Dan Keuangan, 4(7), 932–947. https://journal.ikopin.ac.id/index.php/fairvalue/article/view/1202
Wöhner, F. (2022). Work flexibly, travel less? The impact of telework and flextime on mobility behavior in Switzerland. Journal of Transport Geography, 102, 103390. https://doi.org/10.1016/j.jtrangeo.2022.103390
Yogisutanti, G., Aditya, H., Sihombing, R., & Suhat. (2020). Relationship Between Work Stress, Age, Length of Working and Subjective Fatigue Among Workers in Production Department of Textiles Factory. Proceedings of the 4th International Symposium on Health Research (ISHR 2019). https://doi.org/10.2991/ahsr.k.200215.014
DOI: https://doi.org/10.18196/mb.v15i2.21578
Refbacks
- There are currently no refbacks.
Copyright (c) 2024 Zulkifli Sultan, Muhammad Fachmi, Roman Klimko3
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Office:
Ruang Jurnal Manajemen Bisnis,
Gedung Ki Bagus Hadikusuma (E4) Lantai 2, Kampus Terpadu Universitas Muhammadiyah Yogyakarta,
Jalan Brawijaya (Lingkar Selatan), Tamantirto, Kasihan, Bantul, Daerah Istimewa Yogyakarta, Indonesia, 55183
Website: journal.umy.ac.id/index.php/mb - E-mail: mabis@umy.ac.id
Phone: +62 274 387 656 (ext: 118)
Jurnal Manajemen Bisnis is licensed under Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)