Pengaruh Servant Leadership Terhadap Employee’s Organizational Member Performance (Eomp) Dimediasi Oleh Disiplin Kerja Dan Dukungan Organisasional Persepsian

Yuni Siswanti, Fintya Anggri Anjasasi

Abstract


Penelitian ini bertujuan untuk mengetahui : (1) Pengaruh servant leadership terhadap employee’s organizational member performance / EOMP) (H1), (2) pengaruh servant leadership terhadap EOMP  dimediasi oleh dukungan organisasional persepsian (POS) (H2), (3) pengaruh servant leadership terhadap EOMP  dimediasi oleh disiplin kerja (H3). Sampel dalam penelitian ini adalah seluruh karyawan pada PT. Pos Indonesia Cabang Wates, Kulon Progo, Yogyakarta.. Teknik uji hipotesis menggunakan analisis regresi sederhana dan analisis jalur (path analysis).  Hasil penelitian ini menemukan bahwa : (1) Servant Leadership berpengaruh positif dan signifikan terhadap EOMP  (H1terdukung);  (2) dukungan organisasional persepsian  memediasi pengaruh servant leadership terhadap kinerja karyawan.(H2 terdukung); (3) disiplin kerja memediasi pengaruh servant leadership terhadap EOMP  (H3 terdukung). Metode penelitian dengan sensus dan metode pengambilan data dengan kuesioner dan wawancara. Responden adalah semua pegawai tetap di . PT. Pos Indonesia Cabang Wates, Kulon Progo, Yogyakarta,sejumlah 50 orang karyawan. Hasil penelitian ini penting untuk didiskusikan lebih lanjut bagi penelitian selanjutnya,terutama peran servant leadership terhadap peningkatan variabel kunci yang lain dalam organisasi.

Keywords


Servant Leadership; Disiplin Kerja; Dukungan Organisasional Persepsian; Kinerja Karyawan

Full Text:

PDF

References


Arikunto, S., 2002, Prosedur Penelitian (Suatu PendekatanPraktek).Jakarta: Rineka Cipta.

Avolio, B.J., Walumbwa, F.O. and Weber, T.J., 2009, “Leadership: current theories, research, and future directions”, Annual Review of Psychology, Vol. 60 No. 1, pp. 421-449.

Bangun, W., 2012, Manajemen Sumber Daya Manusi, Erlangga, Bandung.

Barbuto, J. E., and D. W. Wheeler., 2006, “Scale Development and Construct Clarification of Servant Leadership.” Group & Organization Management, 31(3): 300-326.

Carmen Otero-Neira Concepción Varela-Neira Belén Bande, 2016,"Supervisory servant leadership and employee’s work role performance", Leadership & Organization Development Journal, Vol. 37 (7): 860 – 881.

Casimir, G., Ng, Y.N.K., Wang, Y.K. and Ooi, G., 2014, “The relationships amongst leadermember exchange, perceived organizational support, affective commitment, and in-role performance: a social-exchange perspective”, Leadership & Organization Development. Journal, Vol. 35 No. 5, pp. 366-385.

Castleman, K. R., 2004, Marketing Processing Business, Vol. 1, Ed.2, Prentice Hall, New Jersey.

David, G., 2003, Path Analysis. North Carolina State University.

Don Page dan Paul T.P. Wong, 2003, Thesis: A Conceptual Framework for Measuring Servant Leadership. Canada: Trinity Western University, Langley BC.

D.W.Wheeler & J.E. Barbuto, 2006, Scale development and construct clarification of servant leadership [Electronic Version], Group and Organization Management, 31, 300-326.

Eisenberger R, Armeli S, Rexwinkel B, Lynch PD, Rhoades L, 2001, Reciprocation of perceived organizational support. J Appl Psychol 86:42–51.

Eisenberger R, Huntington R, Hutchison S, Sowa D., 1986, Perceived organizational support. J Appl Psychol 71:500–507.

Eisenberger R, Stinglhamber F., 2011, Perceived organizational support: fostering enthusiastic and productive employees. American Psychological Association Books.

Ehrhart, M.G., 2004, “Leadership and procedural justice climate as antecedents of unit-level organizational citizenship behavior”, Personnel Psychology, Vol. 57 No. 1, pp. 61-94.

Farling, M.L., Stone, A.G. and Winston, B.E., 1999, “Servant leadership: setting the stage for empirical research”, The Journal of Leadership Studies, Vol. 6 Nos 1/2, pp. 50-72.

Ghozali, I., 2012, “Aplikasi Analisis Multivariate dengan Program IBM SPSS 20” Semarang : UNDIP.

Greenleaf, R. K., 1977, Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness, New York, NY: Paulist Press.

Greenleaf, R.K., 1970, The Servant as Leader, Greenleaf Center, Indianapolis, IN.

Greenleaf, R.K., 1977, Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness, Paulist Press, New York, NY.

Griffin, M.A., Neal, A. and Parker, S., 2007, “A new model of work role performance: positive behavior in uncertain and interdependent contexts”, Academy of Management Journal, Vol. 50 No. 2, pp. 327-347.

Hasibuan, M.S.P., 2013, Manajemen Sumber Daya Manusia. PT BumiAksara. Jakarta.

He, H. and Brown, A., 2013, “Organizational identity and organizational identification: a review of the literature and suggestions for future research”, Group & Organization Management, Vol. 38 No. 1, pp. 3-35.

Hunter, E.M., Neubert, M.J., Perry, S.J., Witt, L.A., Penney, L.M. and Weinberger, E., 2013, “Servant leaders inspire servant followers: antecedents and outcomes for employees and the organization”, The Leadership Quarterly, Vol. 24 No. 2, pp. 316-331.

Jogiyanto, 2007, Metodologi Penelitian Bisnis: Salah Kaprah dan Pengalaman-pengalaman. Cetakan pertama. Yogyakarta: BPFE.

Jaramillo, F., Grisaffe, D.B., Chonko, L.B. and Roberts, J.A., 2009, “Examining the impact of servant leadership on sales force performance”, Journal of Personal Selling & Sales Management, Vol. 29 No. 4, pp. 257-275.

Kool, M. and van Dierendonck, D., 2012, “Servant leadership and commitment to change, the mediating role of justice and optimism”, Journal of Organizational Change Management, Vol. 25 No. 3, pp. 422-433.

Kusnendi, 2008, Model-Model Persamaan Struktural. Bandung: Alfabeta.

MacKenzie, S.B., Podskoff, P.M. and Rich, G.A., 2001, “Transformational and transactional leadership and salesperson performance”, Journal of the Academy of Marketing Science, Vol. 29 No. 2, pp. 115-135.

Mayer, D.M., Bardes, M. and Piccolo, R., 2008, “Do servant leaders help satisfy follower needs? An organizational justice perspective”, European Journal of Work and Organizational Psychology, Vol. 17 No. 2, pp. 180-197.

Mette Sandoff , Gill Widell., 2008, "Coping with discipline", International Journal of Sociology and Social Policy, Vol. 28 Iss 11/12: 458 – 471.

Mette Sandoff , Gill Widell., 2007, "Consistency in employee discipline: an empirical exploration", Personnel Review, Vol. 37 Iss 1: 109-117.

Mette Sandoff , Gill Widell., 1998, "Models, styles and metaphors: understanding the management of discipline", Employee Relations, Vol. 20 Iss 4 pp. 349-364.

Neal, A., Yeo, G., Koy, A. and Xiao, T., 2012, “Predicting the form and direction of work role performance from the Big 5 model of personality traits”, Journal of Organizational Behavior, Vol. 33 No. 1, pp. 175-192.

Neubert, M.J., Kacmar, K.M., Carlson, D.S., Chonko, L.B. and Roberts, J.A., 2008, “Regulatory focus as a mediator of the influence of initiating structure and servant leadership on employee behavior”, Journal of Applied Psychology, Vol. 93 No. 6, pp. 1220-1233.

Parolini, J., Patterson, K. and Winston, B., 2009, “Distinguishing between transformational and servant leadership”, Leadership & Organization Development Journal, Vol. 30 No. 3, pp. 274-291.

Parris, D.L. and Peachey, J.W., 2013, “A systematic literature review of servant leadership theory in organizational contexts”, Journal of Business Ethics, Vol. 113 No. 3, pp. 377-393.

Patterson, K.A., 2003, “Servant Leadership: A Theoretical Model.” Dissertation Abstract International, UMI No. 3082719.

Peterson, S.J., Galvin, B.M. and Lange, D., 2012, “CEO servant leadership: exploring executive characteristics and firm performance”, Personnel Psychology, Vol. 65 No. 3, pp. 565-596.

Podsakoff, N.P., Podsakoff, P.M., MacKenzie, S.B., Mayne, T.D. and Spoelma, T.M., 2014, “Consequences of unit-level organizational citizenship behaviors: a review and recommendations for future research”, Journal of Organizational Behavior, Vol. 35 pp. S87-S119.

Podsakoff, P., MacKenzie, S., Lee, J.-Y. and Podsakoff, N., 2003, “Common method biases in behavioral research: a critical review of the literature and recommended remedies”, Journal of Applied Psychology, Vol. 88 No. 5, pp. 879-903.

Podsakoff, P.M., MacKenzie, S.B., Paine, J.B. and Bachrach, D.G. (2000), “Organizational citizenship behavior: critical review of the theoretical and empirical literature and suggestions for future research”, Journal of Management, Vol. 26 No. 3, pp. 513-563.

Russell, R. F., and A. G. Stone., 2002, “A Review of Servant Leadership Attributes: Developing a Practical Model.” Leadership & Organization Development Journal, 23(3/4): 145-158.

Schneider, S.K. and George, W.N., 2011, “Servant leadership versus transformational leadership in voluntary service organizations”, Leadership & Organization Development Journal, Vol. 32 No. 1, pp. 60-77.

Solimun, 2002, Structural Equation ModelingLisrel dan Amos, Penerbit Universitas Negeri Malang. Malang.

Sugiyono, 2014, Metode Penelitian Kuantitatif, Kualitatif dan R&D. Bandung : Alfabeta.

Sutrisno, E., 2013, Manajemen Sumber Daya Manusia, Edisi Pertama, Jakarta : Kencana.

Spears, L.C., 1995, Reflections on Leadership: How Robert K. Greenleaf’s Theory of Servant- Leadership Influenced Today’s Top Management Thinkers, Wiley and Sons, New York, NY,Washington.

Thaief, I., 2015, Effect of Trainning Compensation and Work Discipline against employee (studyes in the office of PT.PLN (persero) service area and network Malang.

Tjahjono, H.K. 2015 Manajemen Sumberdaya Manusia. VSM Magister Manajemen UMY

Van Dierendonck, D., 2011, “Servant leadership: a review and synthesis”, Journal of Management, Vol. 37 No. 4, pp. 1228-1261.

Van Dierendonck, D., Stam, D., Boersma, P., de Windt, N. and Alkema, J., 2014, “Same difference? Exploring the differential mechanisms linking servant leadership and transformational leadership to follower outcomes”, The Leadership Quarterly, Vol. 25 No. 3, pp. 544-562.

Widiyanto, AM, 2013, Statistika Terapan.PT Elex Media Komputindo :Jakarta.

Walumbwa, F.O., Hartnell, C.A. and Oke, A., 2010, “Servant leadership, procedural justice climate, service climate, employee attitudes, and organizational citizenship behavior: a cross-level investigation”, Journal of Applied Psychology, Vol. 95 No. 3,pp. 517-529.

Wyatt, J. C, dan Spiegelhalter, D., 1991, Field Trials of Marketing Decision-Aids: Potential Problems and Solutions, Clayton, P. (ed.): Proc. 15th Symposium on Computer Applications in Medical Care, Vol 1, Ed. 2, McGraw Hill Inc, New York.

Yoshida, D.T., Sendjaya, S., Hirst, G. and Cooper, B., 2014, “Does servant leadership foster creativity and innovation? A multi-level mediation study of identification and prototypicality”, Journal of Business Research, Vol. 67 No. 7, pp. 1395-1404.

Yukl, G., 1998, Leadership in Organizations, 4th ed., Prentice Hall, Englewood Cliffs, NJ.




DOI: https://doi.org/10.18196/bti.82091

Refbacks

  • There are currently no refbacks.


JBTI : Jurnal Bisnis : Teori dan Implementasi terindex:
 
 

Lihat Statistik Jurnal View MyStat

Office:
Magister of Managemet Postgraduate Building 2nd Floor UMY
Jl. Brawijaya, Tamantirto, Kasihan, Bantul, Daerah Istimewa Yogyakarta, Indonesia
Phone: +62 274 387 656 Ext. 133
WA : +62 815-8758-702
E-mail: jbti@umy.university


This work is licensed under Attribution-NonCommercial-NoDerivatives 4.0 International